Community Engagement Lead

The Community Engagement Lead at Flow will foster connections and enhance resident experience in residential communities, primarily in Fort Lauderdale and Miami. This role involves planning and executing diverse community events, coordinating logistics, collaborating with marketing, and developing targeted campaigns. The lead will also facilitate resident connections through special projects, cultivate local business relationships, and analyze event outcomes to drive engagement and value within Flow's human-centered communities.

Must Have

• Plan, organize, and execute a diverse range of events, including resident socials, open houses, and community engagement activities.
• Coordinate logistics for events, ensuring seamless execution from venue selection to entertainment, while maintaining standardized operating procedures (SOPs) for each event type.
• Collaborate with marketing resources to ensure events align with brand image and objectives.
• Develop and implement targeted marketing campaigns for each event to drive attendance and enhance participant engagement.
• Create engaging content for digital and print channels, leveraging social media platforms to promote events and interact with the community.
• Facilitate connections between residents through special projects and initiatives.
• Cultivate relationships with local businesses and community organizations to enhance the overall community experience.
• Analyze event outcomes and marketing effectiveness, generating detailed reports and suggesting improvements.
• Deliver clear outcomes, including reporting on community efforts and connections made between residents for various initiatives.
• Manage inventory related to events, ensuring adequate supplies and materials are available as needed, and maintaining accurate records of inventory usage.
• Proven experience in event planning and marketing.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office, Google Suite, social media platforms, Canva, Slack, and basic graphic design tools.

Good to Have

• Bachelor's degree in Marketing, Communications, or a related field.

Perks & Benefits

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off
• 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP)
• Free therapy through SpringHealth
• Acupuncture and other wellness offerings

About the Company

At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.

Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.

About the Role

The Community Engagement Lead will play a pivotal role in fostering connections and enhancing the overall resident experience within our residential communities. In addition to coordinating community events, this individual will be responsible for spearheading various special projects and community-driven initiatives. Flexibility to work across multiple locations, with a primary focus on Fort Lauderdale and Miami, is essential, with occasional travel required for corporate events.

Responsibilities:

• Plan, organize, and execute a diverse range of events, including resident socials, open houses, and community engagement activities.
• Coordinate logistics for events, ensuring seamless execution from venue selection to entertainment, while maintaining standardized operating procedures (SOPs) for each event type.
• Collaborate with marketing resources to ensure events align with brand image and objectives.
• Develop and implement targeted marketing campaigns for each event to drive attendance and enhance participant engagement.
• Create engaging content for digital and print channels, leveraging social media platforms to promote events and interact with the community.
• Facilitate connections between residents through special projects and initiatives.
• Cultivate relationships with local businesses and community organizations to enhance the overall community experience.
• Analyze event outcomes and marketing effectiveness, generating detailed reports and suggesting improvements.
• Deliver clear outcomes, including reporting on community efforts and connections made between residents for various initiatives.
• Manage inventory related to events, ensuring adequate supplies and materials are available as needed, and maintaining accurate records of inventory usage.

Ideal Background:

• Bachelor's degree in Marketing, Communications, or a related field preferred.
• Proven experience in event planning and marketing.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office, Google Suite, social media platforms, Canva, Slack, and basic graphic design tools.

Benefits

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.