Creative Administrator

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers D2C for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration—both within FH and with our partners. We are passionate about the impact of D2C & merchandise for artists, providing a full-service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more.

How we LEAD:

We are seeking a Creative Administrator to provide direct support to our Heads of Creative in Los Angeles. This is an exciting opportunity for a highly organized, resourceful, and proactive professional to gain exposure to all facets of creative leadership across brand, editorial, and merchandising initiatives.

This role requires superior attention to detail, strong organizational skills, taste, talent, and the highest level of integrity and discretion when handling confidential information. A confident communicator with a “can-do” attitude, the Creative Coordinator will play a critical role for our dynamic Creative Teams.

How You’ll CREATE:

In a fast-paced and growing environment like ours, priorities often shift. The responsibilities of this role include, but are not limited to:

Administrative Support

• Manage complex executive calendars, ensuring meetings and commitments are prioritized and scheduled effectively.
• Proactively anticipate scheduling conflicts and communicate updates to participants.
• Coordinate Zoom and in-person meetings, including logistics, materials, and follow-up.
• Prepare and submit expense reports, process travel and entertainment reimbursements.
• Book travel, accommodations, and reservations for executives.
• Order meals and refreshments for meetings as needed.
• Draft and prepare internal and external communications on behalf of executives.
• Track milestone moments and key updates for leadership.
• Create and maintain presentations (Keynote, InDesign) and update corporate decks as needed.
• Take clear notes during client and internal calls; distribute action items.
• Maintain organized internal systems with daily updates of critical information.

Creative Support

• Research new signings, artists, and special projects to inform creative stakeholders.
• Proactively research and present emerging creative trends, digital innovations, and product opportunities relevant to our artists and clients.
• Plan and coordinate team educational and inspirational events.
• Coordinate production of physical meeting materials, products, and samples.
• Order supplies and prepare for client presentations.
• Maintain executive updates for weekly summaries and team communications.

Bring your VIBE:

• Lover of music, fashion, digital design, and pop culture.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-moving environment.
• Proactive problem-solver with excellent judgment and discretion.
• Strong written and verbal communication skills; confident representing leadership internally and externally.
• Comfortable working with creative tools such as Keynote, InDesign, and other presentation platforms.
• Enthusiastic, adaptable, and motivated by collaboration and supporting creative leadership.

Perks Playlist:

• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
• Comprehensive medical, dental, vision, and FSA options, as well as:
• 100% coverage for out-patient mental health services
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• A lifetime fertility support allowance of $30,000 to plan participants
• Student Loan Repayment Assistance and Tuition Reimbursement
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
• Variety of ways to prioritize much-needed time away from work including:
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category:

Creative, Design & Production

Salary Range:

$37,300 - $66,770

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.