Credit and Collections Specialist-Filipino

The Credit and Collections Specialist evaluates low-complexity credit applications, manages a smaller portfolio, and supports accounts receivable process improvements. Key responsibilities include assessing creditworthiness, preparing credit documentation, facilitating order releases, monitoring delinquent accounts, and managing collections for overdue payments. The role requires fluency in Pilipino and focuses on enhancing data quality for financial management and mitigating credit risk.

Must Have

• Evaluate low-complexity credit applications.
• Manage a smaller, less complex account portfolio.
• Assist in evaluating customers' creditworthiness; adhere to credit policy.
• Prepare documentation for securing credit decisions.
• Facilitate the release of blocked sales orders.
• Compile and monitor delinquent account balances.
• Perform timely cash application and account reconciliation activities.
• Ensure proper disputes registration and assignment to owners.
• Contact clients with past due balances to secure payment.
• Bachelor's Degree in Finance, Accounting, Business Administration, Economics, Data Analysis or equivalent.
• Minimum 2 years of experience in Credit Risk Management, Financial Analysis, Accounts Receivable Management, Contract Management, Collections or equivalent.
• Must be proficient in Filipino as a working language.

Good to Have

• Continuous Improvement
• Due Diligence
• Risk Assessments
• Regulatory Compliance
• Data Analysis & Interpretation
• Document Management
• Credit Risks
• Management Reporting
• Cash Flow Management
• Financial Acumen
• Process Optimization
• Account Management

Job Title

Credit and Collections Specialist-Filipino

Job Description

The Credit and Collections Specialist is responsible for evaluating low-complexity credit applications, managing a smaller portfolio, supporting accounts receivable process improvements, assisting in creditworthiness assessments, preparing credit documentation, facilitating order releases and risk assessments, monitoring delinquent accounts, cash application, and managing collections for overdue payments by executing collection strategies, disputes registration and assignment to owners for swift resolution and following up with customers. The role supports accounts receivable improvements, enhancing data quality for better financial management. The role assists in assessing creditworthiness by using credit check systems and analyzing financial data. The role prepares documentation for credit decisions and manages local relationships to mitigate risk. Candidates need to be fluent in Pilipino as a working language

Your role:

• Evaluates low-complexity credit applications by gathering and analyzing financial information and supporting the decision-making process with accurate data and recommendations.
• Receives predetermined credit applications work assignments under direct supervision, and consistently follows established guidelines, procedures, and policies to ensure compliance and accuracy in task execution.
• Manages a smaller portfolio with a less complex account base, focusing on delivering tailored solutions, maintaining effective client relationships, and ensuring high levels of service and satisfaction.
• Supports and develops accounts receivable lean process improvements, ensuring high master data quality to enhance operational efficiency, reduce waste, and maintain reliable data for effective financial management and reporting.
• Assists in evaluating customers' creditworthiness and adheres to credit policy decisions by utilizing credit check systems, reviewing contracts, and performing timely financial analyses of new and existing customers, to assist in interpreting credit risk and credit limits using Philips scoring methodology and credit policies.
• Prepares documentation for securing credit decisions, including credit insurance, letters of credit, managing local relationships, maximizing limit coverage, handling claims, and maintaining guarantees to mitigate credit risk and support sales activities.
• Facilitates the release of blocked sales orders per the approval matrix, creates credit reports, leverages credit risk mitigation tools, and contributes content for credit risk committee meetings to ensure effective credit management and risk assessment.
• Facilitates communication and coordination with businesses on sales orders, validates and reviews credit risk-related documentation and tools to ensure accurate processing and effective risk mitigation.
• Compiles and monitors delinquent account balances by implementing an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or at risk of being written off.
• Performs timely cash application and accounts reconciliation activities.
• Ensures proper disputes registration and assignment to owners to optimize swift resolution.
• Provides input in trade account receivables valuation process (value adjustment to trade account receivables and doubtful receivables)
• Contacts clients with past due balances to secure payment or payment commitments, follow up on promises, and, when applicable, claim payments from intermediaries or third-party collectors involved in the collections process.

Education:

• Bachelor's Degree in Finance, Accounting, Business Administration, Economics, Data Analysis or equivalent.

Experience:

• Minimum 2 years of experience in Credit Risk Management, Financial Analysis, Accounts Receivable Management, Contract Management, Collections or equivalent with Vocational Education OR no prior experience with Bachelor's Degree.
• Must be proficient in Filipino as a working language.

Preferred Skills:

• Continuous Improvement
• Due Diligence
• Risk Assessments
• Regulatory Compliance
• Data Analysis & Interpretation
• Document Management
• Credit Risks
• Management Reporting
• Cash Flow Management
• Financial Acumen
• Process Optimization
• Account Management

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Indicate if this role is an office/field/onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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