Customer Account Representative

Dinamic AS Group is a forward-thinking organization specializing in high-quality event execution and brand experiences. We are seeking a motivated and detail-oriented Customer Account Representative to join our team in Chicago, IL. In this role, you will serve as a key point of contact for our clients, ensuring outstanding service, effective communication, and seamless account support. This position is ideal for individuals who enjoy working with people, solving problems, and contributing to a results-driven organization.

Must Have

• Serve as the primary contact for assigned customer accounts
• Maintain and strengthen relationships with clients through consistent communication
• Address customer inquiries and provide timely, accurate solutions
• Monitor account activity and ensure client needs are met
• Collaborate with internal teams to deliver high-quality service
• Maintain organized and up-to-date account records
• Identify opportunities to improve customer satisfaction and retention
• Strong communication and interpersonal skills
• Customer-focused mindset with a professional approach
• Excellent organizational and time-management abilities
• Ability to multitask and prioritize in a fast-paced environment
• Problem-solving skills with attention to detail
• Comfortable working independently and as part of a team

Perks & Benefits

• Competitive salary
• Opportunities for professional growth and career advancement
• Supportive and collaborative work environment
• Ongoing training and skill development
• Stable, full-time position with long-term potential

Company Description

Dinamic AS Group is a forward-thinking organization specializing in high-quality event execution and brand experiences. We pride ourselves on professionalism, precision, and teamwork, creating memorable events that leave a lasting impact. Our culture values reliability, growth, and individuals who take pride in delivering excellence.

Job Description

We are seeking a motivated and detail-oriented Customer Account Representative to join our team in Chicago, IL. In this role, you will serve as a key point of contact for our clients, ensuring outstanding service, effective communication, and seamless account support. This position is ideal for individuals who enjoy working with people, solving problems, and contributing to a results-driven organization.

Responsibilities

• Serve as the primary contact for assigned customer accounts
• Maintain and strengthen relationships with clients through consistent communication
• Address customer inquiries and provide timely, accurate solutions
• Monitor account activity and ensure client needs are met
• Collaborate with internal teams to deliver high-quality service
• Maintain organized and up-to-date account records
• Identify opportunities to improve customer satisfaction and retention

Qualifications

• Strong communication and interpersonal skills
• Customer-focused mindset with a professional approach
• Excellent organizational and time-management abilities
• Ability to multitask and prioritize in a fast-paced environment
• Problem-solving skills with attention to detail
• Comfortable working independently and as part of a team

Additional Information

• Competitive salary ($58,000 – $63,000 annually)
• Opportunities for professional growth and career advancement
• Supportive and collaborative work environment
• Ongoing training and skill development
• Stable, full-time position with long-term potential