Customer Growth Lead (Korea)

About Us 🚀

Immutable is a global technology company, powering the leading platform for building games on Ethereum. We are on a mission to build the future of gaming by redefining how games are played and discovered. Founded in 2018, Immutable is one of the fastest Australian companies to hit unicorn status, having raised more than AUD $300M+ and a valuation of AUD $3.5 billion.

Currently, the Immutable Group consists of the Immutable Platform, the leading platform for building games on Ethereum powering successful games like RavenQuest and Immortal Rising 2, and Immutable Games, a global leader in web3 game development and publishing with leading titles Gods Unchained and Guild of Guardians.

Our ambition is to make digital worlds real; we have incredible global growth plans as the fastest growing gaming chain in 2024 with 250+ games signed, more than in all previous years combined. 🚀

About The Role 🤔

Immutable is hiring a Customer Growth Lead based in Korea to help game studios grow, engage, and scale on the Immutable platform. This is a highly cross-functional role at the intersection of growth, strategy, and execution. You will partner with studios to uncover their biggest opportunities, design data-informed experiments, and deliver measurable impact across acquisition, engagement, and monetisation.

We’re looking for someone who combines structured problem-solving with practical execution. You’ll be part of a fast-moving, global team helping shape how the next generation of games reach and retain players across the web3 ecosystem. If you thrive in environments that value analytical thinking, creativity, and pace, this role offers the chance to move from ideas to action and see your work directly influence the success of our partners.

You'll Be Empowered To 🎮:

• Define and execute growth strategies that deliver measurable commercial outcomes for Korean partner studios
• Identify the most impactful levers across acquisition, engagement, and monetisation, and design clear experiments to test them
• Translate learnings from growth initiatives into frameworks and repeatable playbooks that can scale across markets
• Collaborate with product, marketing, and analytics teams to shape initiatives that drive player growth and studio success
• Advise studio leadership on go-to-market planning, performance insights, and strategic opportunities for expansion
• Track and report on outcomes such as MRR, retention, and conversion to inform future investment and prioritisation

We'd Love You To Bring 🤝:

• A strategic foundation, ideally built through at least three years in top-tier consulting followed by hands-on experience in tech, startups, gaming, or digital environments
• Proven ability to solve complex problems and turn insights into action
• Strong analytical and quantitative skills with comfort interpreting data and business performance metrics
• A bias toward delivery and tangible outcomes, with the ability to thrive in ambiguity
• Excellent communication and collaboration skills in both Korean and English
• Genuine curiosity about gaming, digital ecosystems, and emerging technologies like web3

Bonus Points For ✅:

• Crypto native or prior exposure to web3, gaming, or digital assets
• Experience in growth, performance marketing, or product experimentation
• Familiarity with web3 ecosystems, NFT campaigns, or community-driven growth
• Experience building and scaling growth frameworks or playbooks in high-growth teams
• Exposure to cross-market initiatives across Asia or other global regions

We are proud of the benefits that we offer for all of our employees globally. Here is a snapshot:

Attracting the best global talent:

💸 We commit to paying globally competitive salaries and contributions & we share our products' success through Employee Stock Options. We also support our US Employees with Medical and 401K Insurance

💻 Our flexible working model blends the best of both worlds: Sydney-based employees enjoy three days a week in our vibrant head office, while remote team members can work from home or utilise access to global office hubs via a WeWork All-Access pass

📲 We offer USD $500 WFH allowance to set up your home office and USD $600 per annum to put toward your internet and phone usage.

Levelling up your growth

🌱 We offer up to USD $1,350 per annum for any classes, courses or events to support your growth and development

📚 Enjoy access to free online courses via Udemy

Helping you thrive

💆🏽‍♀️ Enjoy USD $800 per year to put toward your health and wellbeing

🤗 Get 24/7 access to unlimited counselling for you and your family when you need it through our EAP Service

🎁 Monthly subsidy and discounted rate with ClassPass, including a 1-year free membership to Breethe

Leave when you need it the most:

👨‍👧‍👦 New parents receive 12 weeks of paid leave in our gender-neutral offer. The birthing parent also gets an additional six weeks of leave for rest and recovery leading up to and after birth. We also offer Miscarriage Leave and extra leave for IVF treatments

🎂 Enjoy 2 additional paid annual leave days at the end of the year and a paid day off for your birthday

Additional Information:

Immutable is committed to building and fostering an inclusive, diverse workplace. We believe in incorporating everyone's perspectives and experiences as this has been a significant driver of our success so far.

We are a 2025 Circle Back Initiative Employer – we commit to responding to every applicant.

*A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out - We don't accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you!

Join us in shaping the future of web3 gaming!

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