Customer Team Member Permanent Contract - Part-time [28h] (M/F)

Boulanger, a French retailer with over 70 years of expertise in home appliances and multimedia, prioritizes customer satisfaction. This role, reporting to the Customer Service Manager, involves managing product flow (receiving, organizing, stocking), maintaining sales areas, assisting customers with inquiries and product delivery, and ensuring adherence to safety procedures. The company values passionate, innovative, and collaborative individuals who are professional, simple, and friendly.

Must Have

• Problem-solving skills
• Innate customer relationship skills
• Organizational and reactive abilities
• Ability to work in a team

Perks & Benefits

• Fixed salary: 23,600 € over 13 months
• Monthly collective variable pay
• Attractive bonuses: profit-sharing, quarterly incentive bonuses, and employee shareholding
• Advantageous conditions: mutual health insurance covering the entire household, provident fund, restaurant card, sustainable mobility package
• Exclusive discounts on products and special offers as a member of the Boulanger club+
• Commitment to inclusion: parity index of 89/100
• Societal responsibility: giving products a second life

Company Description

For over 70 years, Boulanger has been supporting French people in their daily lives thanks to recognized expertise in home appliances and multimedia. With over 220 stores and a strong presence on Boulanger.com, we make customer satisfaction our priority.

Our uniqueness? 🌟

At Boulanger, everything starts with the customer. Our ambition is to offer an excellent experience thanks to passionate employees, driven by the desire to surpass themselves and innovate together.

Our values 💡

Pro: We put our expertise at the service of our customers, with rigor and commitment.

Simple: We favor an accessible approach and clear solutions.

Friendly: We cultivate good humor and authentic human relationships.

Joining Boulanger means evolving in a company that values talent, offers development opportunities, and places collaboration at the heart of its success.

Learn, grow, succeed: Boulanger, let's dare together!

Job Description

Reporting to the Customer Service Manager, you play a key role in helping our customers.

🎯 A day at Boulanger is:

• Managing product flow. How? By receiving, organizing, and shelving products so that each item finds its place, while ensuring accurate and up-to-date stock through regular inventories.
• Taking care of the sales area. How? By ensuring an impeccable and attractive presentation so that every customer finds what they are looking for easily, while ensuring the cleanliness and tidiness of the reserve.
• Being there for customers. How? By answering their questions, accompanying them in the store, and delivering their products. Your smile and availability make all the difference!
• Respecting procedures and safety rules. How? By applying good practices to guarantee a safe and pleasant environment for yourself, your colleagues, and customers.

Qualifications

You are made for this job if:

Finding solutions is your strength

Customer relations are innate

Organization and reactivity are your allies

You love working in a team

If, like us, you are committed and authentic, if you are generous in your exchanges and agile in your actions, then join our professional, simple, friendly collective, and let's dare together!

💰 Compensation:

• Fixed: 23,600 € over 13 months + monthly collective variable
• Attractive bonuses: Profit-sharing, quarterly incentive bonuses, and employee shareholding…
• Advantageous conditions: mutual health insurance that covers your entire household, provident fund, restaurant card, sustainable mobility package

Additional Information

📣 Why join us?

With us, experience counts, but your personality and your desire to learn are even more valuable!

• Exclusive benefits: Enjoy great discounts on our products and special offers as a member of the Boulanger club+.
• Commitment to inclusion: Our parity index is 89/100, proof of our commitment to equality.
• Societal responsibility: giving products a second life is a strong commitment. At Boulanger, each store participates in this eco-responsible gesture.