Director, UK Shipping & Logistics

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About the Role and Team

The Shipping Team builds and runs end-to-end shipping strategy and platforms across buyer and seller experiences—spanning cross‑border trade, delivery estimates, tracking, labels, routing, and rate management to power reliable, transparent delivery at scale. The team advances global shipping programs and capabilities that improve marketplace efficiency and customer trust across multiple regions. They partner closely with core experiences (Search, View Item, Cart, Checkout) to make delivery expectations clearer—exemplified by the rollout of Shipping Signals, which communicates speed and “Get it by” dates for buyers.The group operates globally with engineering and product teams in Seattle, London, and Toronto, supporting trusted buyer outcomes and streamlined seller logistics.Candidates joining this team will work on high-impact, customer-facing experiences and logistics platforms that reduce friction, improve delivery accuracy, and enable sellers to grow.The Director for UK Managed Shipping & Logistics will lead the transformation of our logistics operations in UK, driving central initiatives that redefine efficiency and global reach. This role calls for a visionary leader who can orchestrate innovative logistics solutions, ensuring our operations not only meet but exceed industry standards and customer expectations. This role also involves coordinating P & L responsibilities to achieve financial targets for shipping.

What You Will Accomplish:

• Strategic Leadership: Develop and implement a forward-thinking logistics strategy, domestic and cross border, that aligns with the company’s growth ambitions and global shipping roadmaps, focusing on scalability and sustainability.
• Global Operations Management: Implement and optimize international shipping operations & programs, ensuring seamless cross-border logistics that unlocks exportability and mitigate global challenges.
• Shipping P&L Management: Having overall responsibilities and financial rigors in the sound management of shipping related P&Ls to ensure corporate financial goals in costs, revenue, and OIs.
• Innovation and Technology Integration: Leverage cutting-edges technologies to redefine logistics processes and drive technology innovations.
• Partnership and Negotiation: Own and cultivate strategic partnerships with global logistics providers and negotiate contracts to ensure competitive advantage and cost efficiency.
• Supply Chain Optimization: Lead initiatives to streamline supply chain processes, reducing costs and improving delivery times while maintaining high-quality standards.
• Risk Management and Compliance: Implement robust risk management strategies and ensure compliance with international regulations to safeguard operations.
• Performance Metrics and Analysis: Establish and monitor benchmarks to drive continuous improvement and operational excellence.
• Leadership and Team Development: Encourage and mentor a high-performing logistics team, cultivating a culture of innovation, collaboration, and accountability.

What You Will Bring:

• Education: Bachelor’s degree or equivalent experience in Logistics, Supply Chain Management, Business Administration, or a related field. A Master’s degree in Global Logistics or Strategic Management is preferred, or equivalent experience.
• Experience: Extensive experience in strategic logistics management with a consistent track record of driving large-scale operations and innovation.
• Global Expertise: Strong understanding of international shipping regulations and cross-border logistics, with experience in global market expansion.
• Leadership Skills: Outstanding leadership abilities with a focus on team development and strategic vision.
• Analytical and Problem-Solving Skills: Proficient in data-driven decision-making and innovative problem-solving.
• Communication and Negotiation Skills: Outstanding communication and negotiation capabilities, skilled at encouraging positive relationships with collaborators and partners. Comfortable with C-suite presentations.

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