The Fleet Operations Program Manager at eBay leads enterprise programs to bring structure, governance, and operational rigor to technology capabilities. This role drives execution, builds scalable operating models, and ensures complex, cross-functional initiatives progress seamlessly. The manager will unite teams, provide clarity, and align planning, implementation, and communication, requiring strong ownership, action orientation, clear communication, and the ability to simplify complexity into actionable results.

Must Have

• Own and drive fleet operations programs supporting technology onboarding, asset lifecycle management, and retirement across eBay’s technology ecosystem
• Establish and run planning and execution rhythms, including annual planning, quarterly forecasting, operating reviews, and ongoing program tracking
• Build, document, and operationalize playbooks, processes, and governance models that enable consistent execution across teams
• Foster cross-functional collaboration by working alongside Engineering, Legal, Infosec, Privacy, Third Party Risk, Finance, and Procurement teams
• Identify problems early, remove blockers, and keep work moving forward through proactive decision making and follow through
• Lead vendor-related operational workflows including onboarding, renewals, customer concerns, and issue resolution, ensuring timely and compliant outcomes
• Evaluate initiatives through cost, risk, and impact analysis, prioritize work across competing demands, and surface clear recommendations and tradeoffs
• Develop clear, compelling presentations and written materials that tell the program story, support decision making, and align collaborators
• Communicate progress, risks, and outcomes effectively to senior leaders, translating operational detail into clear, actionable insight
• Continuously improve processes, tools, and operating models to reduce friction and scale fleet operations across the eBay enterprise
• Bachelor’s degree or equivalent practical experience in business, technology, finance, or a related field
• Five or more years of experience in program management, technology operations, or business operations
• Demonstrated experience leading complex, cross-functional programs and driving execution in matrixed organizations
• Demonstrated ability to move work forward in ambiguous environments with effective analytical thinking
• Excellent written and verbal communication skills, including experience crafting and delivering executive-level presentations

Good to Have

• Experience working within large-scale technology or engineering organizations
• Demonstrated skill in persuading others without direct control and uniting cross-functional groups around common goals
• Experience collaborating with Legal, Infosec, Privacy, Procurement, or Risk teams
• Familiarity with enterprise planning and workflow tools such as Jira, ServiceNow, Ariba, or similar platforms
• Strong storytelling and presentation creation skills, with the ability to transform complex topics into clear narratives

Perks & Benefits

• target bonus
• restricted stock units
• medical benefits
• financial benefits
• 401(k) eligibility
• paid time off benefits (PTO and parental leave)

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

SkillBridge Eligibility Notice

This position is offered exclusively through the Department of Defense SkillBridge program and is open only to members who are approved and eligible to participate in SkillBridge. Candidates must be within their approved transition window and able to commit to a full-time apprenticeship period in alignment with program requirements.

In order to be considered, you must be SkillBridge eligible.

The Fleet Operations Program Manager role presents an outstanding opportunity to lead enterprise programs that bring structure, governance, and operational rigor to our technology capabilities. This position focuses on driving execution, building scalable operating models, and ensuring that complex, cross-functional initiatives progress seamlessly across the organization.

As an essential link between teams, the Program Manager will unite people around common goals, provide clarity in uncertain situations, and keep planning, implementation, and communication aligned. Success in this position demands strong ownership, a preference for action, clear communication, and the skill to simplify complexity into actionable results.

Key Responsibilities

• Own and drive fleet operations programs supporting technology onboarding, asset lifecycle management, and retirement across eBay’s technology ecosystem
• Establish and run planning and execution rhythms, including annual planning, quarterly forecasting, operating reviews, and ongoing program tracking
• Build, document, and operationalize playbooks, processes, and governance models that enable consistent execution across teams
• Foster cross-functional collaboration by working alongside Engineering, Legal, Infosec, Privacy, Third Party Risk, Finance, and Procurement teams
• Identify problems early, remove blockers, and keep work moving forward through proactive decision making and follow through
• Lead vendor-related operational workflows including onboarding, renewals, customer concerns, and issue resolution, ensuring timely and compliant outcomes
• Evaluate initiatives through cost, risk, and impact analysis, prioritize work across competing demands, and surface clear recommendations and tradeoffs
• Develop clear, compelling presentations and written materials that tell the program story, support decision making, and align collaborators
• Communicate progress, risks, and outcomes effectively to senior leaders, translating operational detail into clear, actionable insight
• Continuously improve processes, tools, and operating models to reduce friction and scale fleet operations across the enterprise

Minimum Qualifications

• Bachelor’s degree or equivalent practical experience in business, technology, finance, or a related field
• Five or more years of experience in program management, technology operations, or business operations
• Demonstrated experience leading complex, cross-functional programs and driving execution in matrixed organizations
• Demonstrated ability to move work forward in ambiguous environments with effective analytical thinking
• Excellent written and verbal communication skills, including experience crafting and delivering executive-level presentations

Preferred Qualifications

• Experience working within large-scale technology or engineering organizations
• Demonstrated skill in persuading others without direct control and uniting cross-functional groups around common goals
• Experience collaborating with Legal, Infosec, Privacy, Procurement, or Risk teams
• Familiarity with enterprise planning and workflow tools such as Jira, ServiceNow, Ariba, or similar platforms
• Strong storytelling and presentation creation skills, with the ability to transform complex topics into clear narratives

The base pay range for this position is expected in the range below:

$83,200 - $146,900

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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