District Sales Manager - Sulawesi (EJBN EI)

About the Role

Ready to take the lead as our District Sales Manager? Join us in EJBN - EI (East Java Bali Nusra - East Indonesia), where you’ll spearhead a dynamic team of sales executives focused on merchant acquisition for our payment acceptance (GoPay) and point-of-sale system (Moka). Leveraging your exceptional team management skills and interpersonal communication, you’ll engage directly with our merchant-partners, gaining insights into their field experiences and challenges. You'll tailor sales strategies to address their needs, streamline their operations, and drive growth. Your leadership will not only expand our merchant-partner network in the region but also ensure your team consistently meets and exceeds regional sales targets on time.

What You Will Do

• Lead a dynamic team of 4 Team Leaders to succeed across our 3 key products, which are GMA (Payments acceptance through QRIS), Spiker (IOT enabled payment notifications) and Moka (point of sales system) across the regions of Sulawesi
• Ensure the consistent achievement of targets set by the company across different existing product lines as well as exciting upcoming products in the right way, ensuring sales SOPs and quality metrics are met
• Lead, coach, and mentor your team, empowering them to refine their acquisition skills and provide tailored solutions that address the specific pain points of our merchant-partners.
• Provide support to team members during negotiations and help address challenging questions from potential customers.
• Collaborate closely with the Region Head to plan and implement effective sales strategies which are tailor-made for the region
• Utilize various performance management tools to ensure the team consistently meets the input metrics (meetings) as well as output metrics (conversions).
• Able to present complex ideas in a simple way to team members and also problem solve in a structured manner by breaking down a large problem into small solvable parts and solving for each.
• Able to utilize data analysis tools like Excel/ Google Sheets/Data Studio to comprehend sales data, analyze it and derive actionable insights for the team from it. Utilize CRM, Google Workspace, and Data Studio to monitor progress and deliver on sales targets.

What You Will Need

• Lead a dynamic team of 4 Team Leaders to succeed across our 3 key products, which are GMA (Payments acceptance through QRIS), Spiker (IOT enabled payment notifications) and Moka (point of sales system) across the regions of Sulawesi
• Ensure the consistent achievement of targets set by the company across different existing product lines as well as exciting upcoming products in the right way, ensuring sales SOPs and quality metrics are met
• Lead, coach, and mentor your team, empowering them to refine their acquisition skills and provide tailored solutions that address the specific pain points of our merchant-partners.
• Provide support to team members during negotiations and help address challenging questions from potential customers.
• Collaborate closely with the Region Head to plan and implement effective sales strategies which are tailor-made for the region
• Utilize various performance management tools to ensure the team consistently meets the input metrics (meetings) as well as output metrics (conversions).
• Able to present complex ideas in a simple way to team members and also problem solve in a structured manner by breaking down a large problem into small solvable parts and solving for each.
• Able to utilize data analysis tools like Excel/ Google Sheets/Data Studio to comprehend sales data, analyze it and derive actionable insights for the team from it. Utilize CRM, Google Workspace, and Data Studio to monitor progress and deliver on sales targets.

About the Team

In the Offline Merchants team, we consistently strive to implement solutions that allow our merchant partners in Indonesia (and the greater Southeast Asian region) to sell their products both online and offline. We also work to improve the merchant-partner experience through product innovation and integration with the rest of the Gojek ecosystem.

Our portfolio of products includes merchant-facing solutions that aid our subscribed merchant partners in their sales operations. Southeast Asia is a highly dynamic market, where products have to react promptly to market trends and shifts, and where product managers and business leaders need the flexibility to experiment and iterate fast. With that in mind, as the sales team, we introduce and educate potential customers on how they can benefit by using our products.

One of the biggest obstacles our team has had to overcome is figuring out the most effective way to increase our standing in the market with our Point of Sales solutions. After many weeks of research, collaboration, and trial and error, we figured out that the best way to tackle this issue was to pour a bulk of our effort into acquiring more merchant partners in various industries, leveraging heavily on the Gojek ecosystem as a whole.

We're a highly flexible team with a target-driven mindset. We manage our work hours, so long as we deliver the expected results on time. As a team, we enjoy working with each other, learning from and about one another, and having fun all along the way.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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