Employee Experience Lead
Job Summary
Job Description
Ninja Xpress seeks an experienced Employee Experience Lead to elevate their employer brand, manage onboarding programs, and drive employee engagement. You'll craft content, partner with recruiters, and lead initiatives to attract top talent. Strong communication, event management, and social media expertise are essential.
Must have:
- Employer Branding
- Employee Engagement
- Event Management
- Social Media
Good to have:
- E-commerce Experience
- Logistic Experience
- Marketing Agency
- Project Management
Perks:
- Onboarding Program
- Employee Engagement
4 skills required
Job Details
About the job
Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organizing various programs that are ready to support the quick and strategic development of SMEs.
Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.
Job Description
- Produce authentic stories, brand assets and narratives to elevate our employer brand through content mapping plan for our social media accounts and ensure the implementation according to timeline
- Ensure the content design, copywriting and any other things related conforms to Corporate Brand Guidelines
- Partner with business leaders and recruiters to drive targeted recruitment campaigns
- Seeking collaboration with external parties in terms of branding event & partnership to boost employer positioning in the market and attract people to join with the company or generate leads to recruitment team such as university and community tap in
- Ensure event & partnership activities have impact to recruitment team also employer positioning
- Managing and providing onboarding programs to new employee
- Ensure and maintain all new employees participate in the onboarding program according to onboarding schedule (new employee must join the program within the first month)
- Ensure and monitoring onboarding implementation for area according to onboarding program standards
- Doing the end to end process of Employee Engagement Program such as designing, monitoring and evaluating.
- Planning and Implementing Corporate Social Responsibility (CSR) activity which aims to give positive impact to society
- Updating the Engagement program based on current trending, analysing and making program recommendation from the previous analysis
- Lead and manage any projects related to employer branding and employee engagement
- Actively benchmark and utilise market research and emerging technology to make recommendations on emerging trends and technologies in the social media or event partnership that will advance the talent function.
- Monitoring Goods of employee experience such as onboarding kit, merchandise for partner, speakers or participants distribution and stocks
Requirements
- Min 3 years having experiences in Employer Branding/ Employee Engagement or Marketing Communication
- Experience to create and executing of events, campaigns, and managing social media including generating the content and onboarding activities for new employees
- Preferably coming from e commerce, logistic or marketing agency industry
- Has strong communication, negotiation, persuasion, interpersonal skill
- Strong organisational and leadership skills
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Has strong creative thinking and passionate about branding things up to drive to execute
- Has ability to lead a team at least 1 years
- Experience in the Project Manager function is an advantage
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