Engineer - Technical, Linux & CCNA Certified

1 Month ago • 3-8 Years
Network Engineering

Job Description

Qube Cinema is seeking a highly skilled and detail-oriented Field Engineer with strong technical expertise, excellent communication skills, and the ability to work in fast-paced, time-sensitive environments. The ideal candidate must hold Linux and CCNA certifications and have proven experience in IT infrastructure and broadcast environments. The role involves installing, configuring, troubleshooting, and supporting front-end client systems in complex Broadcast IT setups, handling customer support, and maintaining clear communication with customers and senior team members.
Good To Have:
  • Knowledge of Avid Products
  • Knowledge of Avid Broadcast workflows
Must Have:
  • Hold Linux and CCNA certifications
  • 3 to 8 years of professional experience in IT or broadcast engineering
  • Strong knowledge of Networking, IT Servers, Storage (SAN/NAS), and troubleshooting
  • Hands-on experience managing on-premises servers and enterprise storage systems
  • Proficiency with Windows and Linux operating systems
  • Excellent communication and interpersonal skills
  • Familiarity with Broadcast IT administration and Broadcast workflows
  • Install, configure, troubleshoot, and support front-end client systems
  • Work independently on client systems while collaborating with senior engineers
  • Analyze and resolve technical issues quickly or escalate them
  • Handle customer support calls, gather complete details of issues, and ensure timely resolution
  • Provide technical support via phone, remote access, onsite visits, and email
  • Maintain clear, consistent communication with customers and senior team members
  • Document and update details of installed systems and software
  • Submit periodic technical reports, case updates, and expense sheets
Perks:
  • Flexible working
  • Development opportunities
  • Exciting work and complex challenges
  • Non-conventional workplace
  • Diverse team and talent

Add these skills to join the top 1% applicants for this job

communication
problem-solving
game-texts
networking
linux
front-end

At Qube Cinema, technology and innovation are at our core. Our purpose is to bring to life every story - to engage, entertain and enlighten the world. As a company with a passion for cinema, we are committed to creating a seamless world of digital cinema with innovative, robust, reliable, and cost-effective products and constantly evolving to cater to the needs of the global cinema business.

WHAT DO YOU GET?

  • Flexible working

We are as flexible as the role allows and give you the autonomy to manage your time accordingly!

  • Development opportunities

We hire intellectually curious people and support your learning and development as led by you. Qube offers a substantiate allowance to foster learning!

  • Exciting work and complex challenges

You get a chance to build and shape the movie-going experience of millions of others and work with products that constantly evolve to cater to the needs of the global cinema business!

  • Non-conventional workplace

We are a role-based organization, so per your role, you get to choose your work style, be it regular work, splitting your time between an in-office work style, or working remotely!

  • Diverse team and talent

Qube believes in inclusion, and we come from various backgrounds, cultures, and experiences. So we welcome talent at all levels!

We are seeking a highly skilled and detail-oriented Field Engineer with strong technical expertise, excellent communication skills, and the ability to work in fast-paced, time-sensitive environments. The ideal candidate must hold Linux and CCNA certifications and have proven experience in IT infrastructure and broadcast environments.

Key Responsibilities

  • Install, configure, troubleshoot, and support front-end client systems in complex Broadcast IT setups.
  • Work independently on client systems while collaborating with senior engineers for escalations.
  • Analyze and resolve technical issues quickly or escalate them when required.
  • Handle customer support calls, gather complete details of issues, and ensure timely resolution.
  • Provide technical support via phone, remote access, onsite visits, and email for critical live broadcast systems.
  • Maintain clear, consistent communication with customers and senior team members, ensuring regular updates on case progress.
  • Document and update details of installed systems and software at customer sites.
  • Submit periodic technical reports, case updates, and expense sheets to reporting officers.

Required Skills & Experience

  • 3 to 8 years of professional experience in IT or broadcast engineering.
  • Strong knowledge of Networking, IT Servers, Storage (SAN/NAS), and troubleshooting.
  • Hands-on experience managing on-premises servers and enterprise storage systems.
  • Proficiency with Windows and Linux operating systems.
  • Excellent communication and interpersonal skills.
  • Familiarity with Broadcast IT administration and Broadcast workflows.
  • Knowledge of Avid Products and Avid Broadcast workflows is a strong advantage.

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