As Online Sales Manager – Europe, you will own the online acquisition and retention strategy for Trend Micro’s European Consumer business. Your mission is to accelerate growth by driving customer acquisition, engagement, and long-term retention across digital channels. You will collaborate closely with regional marketing teams and global counterparts to design and execute demand generation campaigns, online partnerships, retail/B2B2C programs, and promotional initiatives that deliver measurable results. Success will be defined by online bookings growth, customer base expansion, and improved renewal rates—both manual and auto-renewal.

Must Have

• Achieve online acquisition, retention, and revenue growth targets for Europe.
• Provide accurate weekly, monthly, and quarterly online business forecasts.
• Plan, develop, and execute online sales and retention programs.
• Build and optimize partner acquisition and retention programs (retail and B2B2C).
• Lead experimentation and optimization initiatives for conversion, engagement, and retention.
• Share best practices and align strategies with peers across regions.
• 5+ years experience in European online business, ideally Consumer SaaS.
• Proven track record of achieving bookings targets and KPIs.
• Strong understanding of online acquisition and retention strategies.
• Experience leveraging AI-driven tools or workflows.
• Excellent collaboration, communication, and stakeholder management skills.

Perks & Benefits

• Direct access to any level
• Freedom to make an impact and influence
• Drive your own development
• Recognised for your passion to succeed
• Equal employment opportunity for all applicants and employees
• Progressive employer with a very special and unique culture
• Encourage thought leadership and advocate internal opportunity
• Embrace all of our differences and are motivated by challenge

Discover Trend

A global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, its cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, it enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com

Discover You

At this company, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. You drive your own development. You are recognised for your passion to succeed, and can be the best part of yourself here.

Discover your next exciting career opportunity….

A global leader in cybersecurity, is passionate about making the world safe for exchanging digital information today and in the future. Artfully applying our XGen™️ security strategy, our innovative solutions for consumers, businesses, and governments deliver connected security for data centers, cloud workloads, networks, and endpoints.

Optimized for leading environments, including Amazon Web Services, Microsoft®️, and VMware®️, our layered solutions enable organizations to automate the protection of valuable information from today’s threats. Our connected threat defence enables seamless sharing of threat intelligence and provides centralized visibility and investigation to make organizations their most resilient.

With over 7,00 employees in 50 countries and the world’s most advanced global threat research and intelligence, it enables organizations to secure their connected world.

The Role:

As Online Sales Manager – Europe, you will own the online acquisition and retention strategy for its European Consumer business. Your mission is to accelerate growth by driving customer acquisition, engagement, and long-term retention across digital channels.

You will collaborate closely with regional marketing teams and global counterparts to design and execute demand generation campaigns, online partnerships, retail/B2B2C programs, and promotional initiatives that deliver measurable results. Success will be defined by online bookings growth, customer base expansion, and improved renewal rates—both manual and auto-renewal.

This role sits within a global network of online sales and field marketing professionals spanning Asia and North America. It requires close collaboration with Online Operations, Global Consumer Marketing, Consumer Business Applications, and the Consumer Leadership team. The ideal candidate combines expertise in European online sales and marketing with strong analytical skills, a bias for action, and a growth mindset.

Key Responsibilities

• Deliver Results: Achieve online acquisition, retention, and revenue growth targets for the European region.
• Forecasting & Reporting: Provide accurate weekly, monthly, and quarterly forecasts of online business performance.
• Campaign Strategy & Execution: Plan, develop, and execute online sales and retention programs—including promotional calendars—in partnership with Field Marketing, Online Operations, and Global Consumer Marketing teams.
• Partnership Growth: Build and optimize partner acquisition and retention programs (retail and B2B2C), including incentive design, in collaboration with Business Development and marketing teams.
• Continuous Optimization: Lead experimentation and optimization initiatives to improve conversion, engagement, and retention across channels.
• Cross-Regional Collaboration: Share best practices and align strategies with peers across Asia and North America.

Qualifications

• 5+ years of experience in European online business, ideally within Consumer SaaS.
• Proven track record of consistently achieving bookings targets and KPIs.
• Strong understanding of online acquisition and retention strategies across multiple channels.
• Experience leveraging AI-driven tools or workflows to optimize processes, analyze insights, or enhance decision-making.
• Excellent collaboration, communication, and stakeholder management skills across regional and global teams.

Why This Company?

This company provides equal employment opportunity for all applicants and employees. It does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

This company is a progressive employer with a very special and unique culture. Here you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. We expect leadership, not management. You drive your own development. We encourage thought leadership and advocate internal opportunity. This company is like nowhere else. We embrace all of our differences and are motivated by challenge. We’re not just all about the money. You are recognised for your passion to succeed, and can be the best part of yourself here.

www.trendmicro.com

#LI-DNI

At this company, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.