Field Service Engineer
Job Description
- Relevant educational background in medical/electrical engineering or similar.
- Experience in field service, preferably within a hospital environment.
- Good at identifying and maintaining customer relationships.
- Independent and service-minded with a logical and methodical approach to problem solving.
- Understanding of mechanical contexts within functions and technical systems.
- Structured, organized mindset with a high level of personal integrity and self-discipline.
- Fluent written and verbal English and Swedish language.
- Swedish B Driving license and willingness to travel.
Job Title
Field Service Engineer
Job Description
As a Field Service Engineer, you will become part of a leading company in the Healthtech industry and be a vital part of our Swedish service organization for Precision Diagnostics and Image Guided Therapy (PD & IGT).
Your main focus will be on supporting our systems within Image Guided Therapy (IGT), Computed Thomography (CT) and Ultrasound within regions of Västra Götaland, Värmland, Halland and Region Jönköping.
Your role:
- Executing service activities such as regular preventative maintenance (PM), emergency service (CM), faultfinding, upgrades, installations and modifications, according to the relevant Philips’ quality standard policies
- To have a holistic view of the system and it´s functional environment, with an eye for functions from both a technical and user perspective.
- Responsible for completeness and accuracy of service records with particular attention to test & verification results
- Timely and accurate submission of service data, job sheets, field problem reports and other relevant administrative tasks as assigned
- Responsible for using appropriate measurement equipment (electronic and analog) in a regular controlled cycle of calibration.
- Report customer feedback and follow-up relevant assigned quality & regulatory training in a timely manner.
- Serve as company liaison with customer on administrative and technical matters.
You're the right fit if you have the following:
- Relevant educational background within medical/electrical engineering – or similar.
- Experience within field service preferably within a hospital environment.
- Good at identifying and maintaining customer relationships and related contacts.
- Independent and service-minded with a logical and methodical approach to problem solving.
- Understanding of mechanical contexts within functions and technical systems.
- Structured, organized mindset with a high level of personal integrity and self-discipline.
- Fluent written and verbal in English and Swedish language – is a must have
- Driving license (Swedish B) and willingness to travel.
How we work together
We believe that we are better together than apart.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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About Us
At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.
For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.
Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.
It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.
To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
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