Field Service Engineer Precision Diagnostics

Job Description

As a Field Service Engineer, you will be a vital part of our Finnish service organization for Precision Diagnostics. Your main focus will be on supporting our systems within Magnetic Resonance and Ultrasound, primarily in Turku and around Finland.

Your role:

• Execute service activities such as preventative maintenance, emergency service, faultfinding, upgrades, installations, and modifications in accordance with Philips’ quality standard policies while maintaining a holistic view of systems and their functional environment from both technical and user perspectives
• Ensure completeness and accuracy of service records with a focus on test & verification results and adhere to good documentation practices, submitting service data, field problem reports, and other administrative tasks promptly
• Utilize appropriate measurement equipment in a regular controlled calibration cycle and report customer feedback, following up on quality and regulatory training as required
• Serve as a liaison between the company and customers on administrative and technical matters to foster strong relationships.
• Identify business opportunities that enhance customer satisfaction and contribute to positive margin outcomes

You're the right fit if you have:

• Relevant educational background within medical/electrical engineering – or similar
• 3–5 years of relevant experience within field service within a hospital environment
• Good at identifying and maintaining customer relationships and related contacts
• Independent and service-minded with a logical and methodical approach to problem-solving
• Fluent communication skills in both in English and Finnish, with proficiency in Swedish being an advantage
• Valid class B driving license with a willingness to travel

How we work together

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here

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