Hotel Food & Beverage Napa Rose Host/Cashier – Part Time

1 Week ago • 1 Years +

About the job

Summary

The Napa Rose Host/Cashier is responsible for providing exceptional guest service in a high-end fine-dining environment. Duties include greeting guests, answering phones and managing reservations, escorting guests to tables, maintaining menu cleanliness, and providing information and assistance. This role requires strong communication skills, the ability to multitask in a fast-paced setting, and a commitment to creating a memorable dining experience. The ideal candidate will have experience in a high-volume, fine-dining restaurant and be enthusiastic about guest service and growth opportunities. The position involves working various shifts, including days, nights, weekends, holidays, and special events.
Must have:
  • Exceptional guest service skills
  • 1+ year experience in high-volume fine dining
  • Strong communication and multitasking abilities
  • Ability to work independently and as part of a team
  • Flexibility to work various shifts
Good to have:
  • Bilingual/Multilingual
  • Experience in a luxury hotel environment
Perks:
  • Cast-exclusive discounts
  • Tuition assistance through Disney Aspire
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Job Summary:

Ready to begin a career at the Happiest Place on Earth? Known for its award-winning wine list, remarkable service and delectable dining, Napa Rose is at the top of Guests' lists for a fine dining experience. We are looking for a team member to continue the outstanding legacy of Napa Rose. The Host/Cashier is the first and last person our guests see when visiting our restaurant. This person will greet our guests with a smile and begin their journey with us while also taking heavy phone calls and recording reservations.

At the Disneyland® Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire!

Responsibilities:

  • Deliver exceptional Guest service in a fine dining atmosphere, focusing on creating a high-end dining experience
  • Assist Guests with directions, event schedules and other information and assistance as needed to provide excellent Guest service
  • Record Guest information, quote accurate times based on dining room status and staffing levels
  • Check in Guests into the restaurant and gather Guest information on special events and celebrations
  • Escort Guests to their tables, maintain menu cleanliness, monitor restaurant lobby. Retrieve high chairs, slings and boosters for little Guests. Pull chairs out for Guests
  • Answer phone in timely manner and record reservation bookings, directions and all other questions. Articulate with proper verbiage, refraining from use of slang and phrase fragments
  • Ability to take note of any phone messages and call back Guests with in a timely manner

Basic Qualifications:

  • You must be 18 years of age to be considered for this role
  • 1+ year(s) experience in a high-volume fine-dining restaurant
  • Must be self-motivated and able to work independently or part of a team
  • Enthusiastic about the Guest experience and growth
  • Ability to multi-task and work in a very fast-paced environment

Preferred Qualifications:

  • Bi-lingual or Multi-lingual
  • 1+ plus years in a luxury Hotel environment

Additional Information:

SCHEDULE AVAILABILITY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.

SUBMITTING YOUR APPLICATION
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KEYWORD: DLR CASTING, dlrcasting, DLRCulinary, DLR Culinary, Disneyland Resort Casting Hourly Jobs, DLRResortRoles, DLR Resort Roles

The pay rate for this role in California is $20.00 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit:
View Full Job Description

About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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