Investigator I, General Inv., FIU

eBay

Job Summary

As an Investigator I within eBay’s Financial Intelligence Unit (FIU), you will support the detection, analysis, and reporting of potential financial crimes. This is an entry-level investigative role designed to build core AML and investigative skills. You will conduct reviews of customer activity, collect relevant data, and assist in preparing regulatory reports under supervision. The FIU's mission is to safeguard eBay’s marketplace through expert investigation, analytical excellence, and a deep commitment to ethical, compliant business practices.

Must Have

  • Conduct assigned investigations focused on routine or lower-risk activity in accordance with established procedures
  • Analyze transactional data and customer behavior to identify indicators of suspicious activity
  • Gather and organize supporting documentation including KYC information, payment details, and account history
  • Draft preliminary findings and assist in preparing Suspicious Activity Reports (SARs)
  • Maintain organized case documentation and adhere to established SLA and quality standards
  • Stay current on basic AML/BSA and eCommerce risk concepts through training and mentorship

Perks & Benefits

  • Full range of medical benefits
  • Full range of financial benefits
  • 401(k) eligibility
  • Various paid time off benefits (PTO)
  • Parental leave

Job Description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role:

Looking for a company that inspires passion, courage, and creativity – where you can help shape the future of global commerce? At eBay, you’ll be part of a purpose-driven community dedicated to building an ambitious, inclusive environment where integrity and innovation drive everything we do!

Do you want to contribute to one of the world’s most sophisticated Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF) programs? Are you passionate about investigating financial crimes and protecting the trust and safety of a global platform that serves millions of users every day?

Within eBay Commerce Inc. (eCI), the Financial Intelligence Unit (FIU) plays a critical role in driving the company’s Bank Secrecy Act (BSA) and AML compliance program. The team conducts advanced financial crime investigations, identifies emerging typologies, and ensures compliance with regulatory expectations including the BSA and USA PATRIOT Act.

The FIU’s mission is to safeguard eBay’s marketplace through expert investigation, analytical excellence, and a deep commitment to ethical, compliant business practices – ensuring that commerce remains safe, transparent, and trustworthy worldwide.

As an Investigator I within eBay’s Financial Intelligence Unit (FIU), you will support the detection, analysis, and reporting of potential financial crimes. This is an entry-level investigative role designed to build core AML and investigative skills. You will conduct reviews of customer activity, collect relevant data, and assist in preparing regulatory reports under supervision.

What You Will Do

  • Conduct assigned investigations focused on routine or lower-risk activity in accordance with established procedures.
  • Analyze transactional data and customer behavior to identify indicators of suspicious activity.
  • Gather and organize supporting documentation including KYC information, payment details, and account history.
  • Draft preliminary findings and assist in preparing Suspicious Activity Reports (SARs).
  • Maintain organized case documentation and adhere to established SLA and quality standards.
  • Stay current on basic AML/BSA and eCommerce risk concepts through training and mentorship.

What You Will Bring:

  • 1–2 years of AML, fraud prevention, or compliance-related experience preferred.
  • Bachelor’s degree or equivalent work experience.
  • Foundational knowledge of BSA/AML laws and investigative processes.
  • Proficiency in Microsoft Excel; ability to learn SQL and case management systems.
  • Excellent attention to detail, accuracy, and time management.
  • Eagerness to learn and an openness to coaching.
  • Strong analytical and problem-solving aptitude.
  • Effective written and verbal communication skills.
  • Demonstrated integrity and confidentiality in handling sensitive data.

7 Skills Required For This Role

Ms Office Timeline Management Excel Communication Game Texts Microsoft Excel Sql

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