About the job

SummaryBy Outscal

Keywords Studios seeks an IT Asset Management Lead to manage IT asset lifecycle across its global organization. 5+ years' experience in ITAM, ITIL knowledge, ServiceNow expertise are essential. This role requires strong analytical skills, budget management, and excellent communication.

Description

Keywords Studios is the leading provider of creative and technical services to over 950 clients, including major AAA developers and publishers such as Microsoft, Bandai Namco, and PlayStation. With a global network of 75+ studios, we co-develop games and provide comprehensive support across all aspects of game development including Localization, QA, Audio Services, Art Production, Game Development, Marketing services and much more. Our teams bring the visions of industry leaders to life, whether enhancing iconic franchises or building new projects from the ground up.

About the role:

As our IT Asset Management (ITAM) Lead, you will play a crucial role in managing and optimizing the lifecycle of IT assets across our global organization. This position involves developing and implementing effective strategies to handle the acquisition, deployment, maintenance, and disposal of IT assets. By ensuring our asset management processes are efficient and aligned with industry best practices, you will directly contribute to the success of our digital transformation initiatives.

Key Responsibilities:

  • Develop and Implement ITAM Strategies: Create and maintain strategies, policies, and procedures for effective IT asset management, ensuring alignment with Keywords Studios’ business goals and ITIL best practices.
  • Manage IT Asset Lifecycle: Oversee the entire lifecycle of IT assets, including planning, procurement, deployment, maintenance, and decommissioning, using the ServiceNow ITSM platform.
  • Ensure Compliance and Risk Management: Monitor and enforce compliance with software licensing agreements and internal policies, minimizing risks and avoiding legal or financial issues.
  • Optimize Asset Utilization: Analyze and optimize asset usage to reduce costs and improve efficiency, ensuring that all IT assets are effectively managed and utilized.
  • Lead a High-Performing Team: Mentor and develop a team of ITAM professionals, fostering a culture of continuous improvement and collaboration.
  • Collaborate Across Teams: Work closely with IT, finance, procurement, and other departments to streamline asset management processes and support organizational goals.
  • Reporting and Analytics: Provide regular reports and insights on IT asset status, compliance, and financial performance to inform strategic decision-making.

Requirements

  • Bachelor’s degree in Information Technology, Business Administration, or a related field.
  • At least 5 years of experience in IT Asset Management or a related field, with a strong understanding of ITIL principles.
  • Experience with ITAM tools and platforms, such as ServiceNow.
  • Excellent analytical skills, with experience in budget management and cost optimization.
  • Strong communication and interpersonal skills, capable of working effectively with stakeholders at all levels.
  • Relevant certifications such as ITIL, Certified IT Asset Manager (CITAM), or Certified Software Asset Manager (CSAM) are a plus.

Benefits

Here are some of the benefits our studios can offer:

    • Competitive salary and benefits
    • Professional growth opportunities
    • Flexible work arrangements
    • Fully Remote opportunity
    • Dedicated to diversity and inclusion
    • Additional perks: cycle-to-work, IT schemes, pensions, healthcare, social events, and more.

Our Diversity, Equity, Inclusion and Belonging (DEIB) Commitment:Keywords Studios is an Equal Opportunity Employer and considers applicants for all positions without regard to race, ethnicity, religion or belief, sex, age, national origin, marital status, sexual orientation, gender identity, disability or any other characteristic protected by applicable laws. If you require any adjustments during the process please let us know in your application. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We especially welcome applications from candidates of underrepresented groups in the industry.

PERSONAL DATA PROTECTION POLICY

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN
Studio: Keywords Studios
Location: Europe, United Kingdom, London
Area of Work: IT
Service: Shared Services
Employment Type: Contract, Full Time
Working Pattern: Remote

About The Company

At Keywords, we deliver clients the benefits of the strengthened Engage service line, combining our Player Support and Marketing offerings.

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