Key Account Manager
Job Summary
Job Description
SOFTSWISS is hiring a Key Account Manager to join our FinteqHub team. We are seeking a relationship-driven and commercially focused professional to manage and expand partnerships with our Payment Service Providers (PSPs), driving revenue growth and operational excellence. You will be responsible for developing strong, long-term relationships with our PSP partners, optimising account performance, identifying growth opportunities, and contributing to the company’s commercial success through strategic collaboration and effective account management.
Must have:
- Build and maintain strong relationships with current PSPs.
- Identify opportunities to optimise account performance.
- Negotiate referral agreements and secure beneficial discounts.
- Develop and execute account growth plans.
- Monitor progress and performance of PSP accounts.
- Collaborate cross-functionally with internal teams.
- Minimum 1 year in a similar role or PSP account management.
- Experience in Fintech/Payments or working directly with PSPs.
- Exposure to Gambling/iGaming or other high-risk industries.
Good to have:
- Background in account management, sales, or business development.
- Experience in the banking sector.
- Knowledge of Russian language.
Perks:
- Full-time remote work opportunities and flexible working hours
- Private insurance
- Additional 1 Day Off per calendar year
- Sports program compensation
- Comprehensive Mental Health Programme
- Free online English lessons with a native speaker
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events.
3 skills required
Job Details
Overview:
SOFTSWISS is hiring a Key Account Manager to join our FinteqHub team. We are seeking a relationship-driven and commercially focused professional to manage and expand partnerships with our Payment Service Providers (PSPs), driving revenue growth and operational excellence.
About Product:
Finteqhub
А PCI DSS certified payment gateway for online businesses, providing integration with payment systems via a single software platform.
Purpose of the role:
You will be responsible for developing strong, long-term relationships with our PSP partners, optimising account performance, identifying growth opportunities, and contributing to the company’s commercial success through strategic collaboration and effective account management.
Key responsibilities:
- Build and maintain strong relationships with current PSPs as their first point of contact, ensuring timely responses to requests and proactive partnership development.
- Identify opportunities to optimise account performance, including AR and other key metrics.
- Negotiate referral agreements, bring in new clients under these agreements, and secure beneficial discounts.
- Develop and execute account growth plans in line with company goals and objectives.
- Explore new directions, solutions, features, and channels to enhance partnerships.
- Monitor progress and performance of PSP accounts.
- Collaborate cross-functionally with BizDev, Tech, Treasury, and Business Account Management teams.
Required Experience:
- Minimum 1 year in a similar role or a position related to PSP account management.
- Advanced English proficiency (both written and spoken).
- Experience in Fintech/Payments or working directly with PSPs.
- Exposure to Gambling/iGaming or other high-risk industries.
- Strong communication, negotiation, and analytical skills.
- Proven ability to build and maintain successful client relationships.
Nice to have:
- Background in account management, sales, or business development.
- Experience in the banking sector.
- Knowledge of Russian language.
Our Benefits:
- Full-time remote work opportunities and flexible working hours
- Private insurance
- Additional 1 Day Off per calendar year
- Sports program compensation
- Comprehensive Mental Health Programme
- Free online English lessons with a native speaker
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events.
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