LCL Manager Latin America

Expeditors is a Fortune 500 global supply chain management company with 18,000 professionals across 300+ locations. This role, LCL Manager Latin America, focuses on developing and refining Expeditors’ LCL transportation network for efficient, profitable, and secure consolidation. The manager will drive customer growth and retention, implement long-term business plans for growth and operational consistency, and oversee sales, marketing, ocean product, service provider, and operation management within the Latin America region.

Must Have

• Develop and refine LCL transportation network
• Drive customer growth and retention
• Implement long-term business plans for LCL product
• Lead LCL sales and procurement
• Monitor industry changes and provide feedback
• Collaborate with service providers for solutions
• Establish and communicate pricing strategy
• Analyze LCL opportunities, risks, and profitability
• Build strategic partnerships with service providers
• Negotiate volume, space, and service requirements
• Optimize and develop new LCL programs
• Manage cost data and customer support
• Guide network on LCL product knowledge and policy
• Perform employee evaluations and development
• College Degree
• 3-5 years experience in LCL maritime import/export
• Knowledge of shipping companies, terminals, coloaders
• Knowledge of forwarding business
• Team management experience
• Advanced English proficiency
• Knowledge of Sea Freight consolidation process
• Mastery of import and maritime export processes
• Fluent in Spanish and/or Portuguese
• Ability to travel

Perks & Benefits

• Paid Vacation
• Holidays
• Paid Sick Time
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Employee Assistance Program (EAP)
• Training and Personnel Development Program

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors, you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 300+ locations worldwide
• Fortune 500
• Globally unified systems

Job Description

Develop and refine Expeditors’ LCL transportation network for efficient, profitable, and secure consolidation. Focus on customer growth and retention. Will be responsible for developing, implementing, and executing the long-term business plan for Growth and Operational Consistency.

Sales and Marketing

• Develop a strategy to grow the LCL product and position ourselves for success
• Build an internal sales strategy to extract LCL business from existing Expeditors accounts.
• Lead LCL sales on key trade lanes
• Monitor industry changes and provide feedback
• Attract a diverse network for LCL business development
• Assist branches with cost structure, routing, and RFQ/tenders
• Collaborate with service providers for account-specific solutions
• Establish and communicate pricing strategy
• Regional alignment for Latin America LCL programs

Ocean Product

• Analyze & and understand potential opportunities, risks, and challenges
• Collaborate with RVPs, DM, and Ocean Product leaders
• Elevate knowledge and expertise within our network
• Involved in RFQ strategy
• Lead LCL freight procurement
• Support global Ocean Product and Geography goals
• Oversee accurate and timely financial activities related to LCL tariffs.
• Analyze individual console and overall lane profitability.

Services Provider Management

• Build strategic partnerships with a limited number of service providers, centralized rate negotiations, and reduced off-contract rate agreements, to build up volumes and increase buying power
• Negotiate weekly volume, space, and service requirements for each service provider for the different transportation legs
• Establish joint KPIs and milestones with each service provider, pro-actively track performance through workflow monitors, and periodically conduct joint performance evaluations
• Build High-level sales and operational relationships with Key SPs

Operation Management

• Optimize existing LCL programs by maximizing container load ability, reducing overall lead times, and eliminating bottlenecks
• Develop new LCL programs based on existing and projected volume
• Analyze and compare different LCL transportation networks, cargo touch points, and cost structures, for different districts, based on market requirements and constraints

General Support & Department Leadership

• Ownership of ETP, EXP.O Now Quotes, and other cost data (GCPA rates, origin/dest, DC costs, etc.)
• Customer support and account management support
• Guide the Network on product knowledge, policy, and other LCL-related activities
• Employee evaluations & general administration functions:
• Coaching/Mentoring
• Employee Development
• Scheduling
• Training

Personal Development:

• Meets company standards of 52 hours of training per year per employee.
• Attend training classes when required.
• Complete mandatory training when required.

Culture:

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

• College Degree
• At least 3 to 5 years of experience in handling LCL maritime import and export processes.
• Knowledge and management of shipping companies, terminals and coloaders.
• Knowledge of the forwarding business.
• Management of a work team.
• Advanced English.
• Knowledge of the process for the consolidation of a Sea Freight.
• Mastery of import processes and maritime export.
• Fluent in English
• Fluent in Spanish and/or Portuguese
• Be able to travel.

Additional Information

Expeditors offer excellent benefits:

• Paid Vacation
• Holidays
• Paid Sick Time
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Employee Assistance Program (EAP)
• Training and Personnel Development Program

All your information will be kept confidential according to EEO Guidelines.