Merchandise Associate - Full Time, $26.02/Hour

4 Days ago • All levels

About the job

SummaryBy Outscal

Must have:
  • Strong product awareness
  • Proactive selling techniques
  • Positive demeanor
  • Guest service skills
  • Cash handling procedures
  • Loss prevention guidelines
Good to have:
  • Basic mathematical skills
  • Sales experience
  • Knowledge of Hawaiian/Japanese language
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Job Summary:

Assist in the daily operations of one or more of the following highly themed Merchandise locations at Aulani, A Disney Resort & Spa. Apply to this position to be considered for a Merchandise Cast Member!

Kālepa's Store - Located near the lobby, this is a convenient place for our guests to purchase groceries, sundries and vacation essentials for the whole ‘ohana. Merchandise at this location features artisanal island delights that tell the story of Aulani Resort and its celebration of Hawaiian culture.

Hale Manu - Located near the lobby, this upscale
boutique allows guests to discover high-end fashion and island flair. From authentic Hawaiian-made products and gifts to jewelry and designer sunglasses, our guests are bound to leave with something luxurious.

The Lava Shack - This convenient poolside shop offers
swimwear, beach toys, snacks, beverages, and more.

Special Events, Pop-Up Locations & Carts - Whether its vending merchandise outside on the beach, setting up and breaking down "Pop-Up" locations, or interacting with our guests underneath the stars during ‘Ohana Movie Nights, these mobile shops are examples of how we bring magic to our guests!



Responsibilities:

Enhance the guest experience during their stay through strong product awareness, proactive selling techniques and a positive demeanor. Be prepared to work both indoors and outdoors supporting either a retail location or a merchandise cart.
  • Guest Service - Proactively approaches all guests and offers options while increasing revenue opportunities.
  • Greeter - Greet and thank each guest as they enter and exit the location; assist with directions, event schedules, provide samples, and other information requested by guests as necessary.
  • Retail Agent - Process merchandise transactions following proper POS procedures; select locations may have you selling bottled liquor.
  • Pin Trader/Hat/Leather Personalization - Share pin trading knowledge, embroider guest names on hat products purchased, and engrave guest names on pre-determined leather items.
  • Grocery Delivery - Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort.

Basic Qualifications:

  • Follow Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts.
  • Follow proper cash handling procedures.
  • Adhere to loss prevention guidelines.
  • May also be asked to work in specialized areas, as needed, additional training required.

Preferred Qualifications:

  • Basic mathematical skills are necessary.
  • Sales experience helpful, and/or feeling comfortable with suggestive selling.
  • Knowledge of Hawaiian/Japanese language preferred.

Additional Information:

SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.

SUBMITTING YOUR APPLICATION
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Keyword: Aulani Casting, aulanicasting

The pay rate for this role in Hawaii is $26.02 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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