Job Description
- Prior experience in customer support or operations is a plus but not mandatory.
- Respond to emails and maintain timely communication with users, partners, and internal teams.
- Handle and resolve payment disputes efficiently and professionally.
- Prepare, organize, and share data reports with various agencies and internal teams.
- Assist in streamlining operational processes and improving workflow efficiency.
- Support the operations team in other ad-hoc tasks as required.
- Strong communication skills, both written and verbal.
- Good analytical and organizational skills.
- Proficient in MS Excel / Google Sheets for data preparation and reporting.
- Proactive, detail-oriented, and able to work independently.
- Be a part of a team that thrives on creativity and innovation in the live streaming and social space.
- Rub shoulders with the stars! Eloelo regularly hosts celebrities such as Akash Chopra, Kartik Aryan, Rahul Dua, Urfi Javed, and Kiku Sharda from the Kapil Sharma Show and that's our level of celebrity collaboration.
- Working with a world class team ,high performance team that constantly pushes boundaries and limits , redefines what is possible
- Fun and work at the same place with amazing work culture , flexible timings , and vibrant atmosphere
Exciting Opportunity at Eloelo: Join the Future of Live Streaming and Social
Are you ready to be a part of the dynamic world of live streaming and social ? Look no further! an innovative Indian platform founded in February 2020 by ex-Flipkart executives Akshay Dubey and Saurabh Pandey, is on the lookout for passionate individuals to join our growing team.
About Us:
Eloelo stands at the forefront of multi-host video and audio rooms, offering a unique blend of interactive experiences, including chatrooms, PK challenges, audio rooms, and captivating live, Our platform has successfully attracted audiences from all corners of India, providing a space for social connections and immersive.
Recent Milestone:
In pursuit of excellence, Eloelo has secured a significant milestone by raising $22Mn in the month of October 2023 from a diverse group of investors, including Lumikai, Waterbridge Capital, Courtside Ventures, Griffin Gaming Partners, and other esteemed new and existing contributors.
Why Eloelo?
- Be a part of a team that thrives on creativity and innovation in the live streaming and social space.
- Rub shoulders with the stars! Eloelo regularly hosts celebrities such as Akash Chopra, Kartik Aryan, Rahul Dua, Urfi Javed, and Kiku Sharda from the Kapil Sharma Show and that's our level of celebrity collaboration.
- Working with a world class team ,high performance team that constantly pushes boundaries and limits , redefines what is possible
- Fun and work at the same place with amazing work culture , flexible timings , and vibrant atmosphere
About the Role:
We are looking for a detail-oriented and proactive Operations Executive Intern to support our operations team. This role involves handling day-to-day operational tasks, responding to queries, managing payment disputes, and preparing reports for different stakeholders.
Key Responsibilities:
- Respond to emails and maintain timely communication with users, partners, and internal teams.
- Handle and resolve payment disputes efficiently and professionally.
- Prepare, organize, and share data reports with various agencies and internal teams.
- Assist in streamlining operational processes and improving workflow efficiency.
- Support the operations team in other ad-hoc tasks as required.
Skills & Qualifications:
- Strong communication skills, both written and verbal.
- Good analytical and organizational skills.
- Proficient in MS Excel / Google Sheets for data preparation and reporting.
- Proactive, detail-oriented, and able to work independently.
- Prior experience in customer support or operations is a plus but not mandatory.
What You Will Gain:
- Hands-on experience in operations and process management.
- Exposure to payment operations and dispute resolution.
- Opportunity to work with cross-functional teams and enhance professional skills.
