Product Development Manager (Product Owner), Fraud & ID Solutions

TransUnion is seeking a Product Development Manager (Product Owner) for Fraud & ID Solutions in Hong Kong. This hybrid role involves driving product solutions in multi-cloud environments, providing thought leadership, and executing complex technology solutions using Agile methodologies. The manager will collaborate with stakeholders to define and prioritize features, manage user stories, guide development teams, and ensure successful product delivery from concept to production. Key responsibilities include creating detailed product designs, managing project timelines, and supporting product planning and performance tracking.

Must Have

• Ability to develop product solutions in multi-cloud environments.
• Ability to provide thought leadership on business cases, architecture alignment, and delivery approach.
• Ability to conceptualise & refine intent, and direct the execution of complex technology solutions.
• Strong understanding of the Agile software development methodology.
• Success in working with cross-functional teams and influence across a matrix organisation.
• Collaborate with Product Managers and business stakeholders to refine the Program Increment (PI) feature backlog.
• Work with internal and external stakeholders to gather requirements and decompose features into user stories.
• Maintain and prioritise the user story backlog.
• Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies.
• Perform User Acceptance Testing, validate if user stories meet the Definition of Done, and accept stories as ‘Done’.
• Create and Provide high-quality product designs and product directions.
• Create detailed product design specification and production requirement for technology team and vendors.
• Create and manage project timeline/schedule with technology team or vendors.
• Facilitate and drive key technology decisions with senior technology stakeholders.
• Drive architecture, design, and delivery of large-scale enterprise grade products & platforms.
• Shepherd product customization and enhancement projects from concept initiation through product delivery.
• Develop product documentation and maintain training materials for new products and new features.

What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

• Ability to develop product solutions in multi-cloud environments.
• Ability to provide thought leadership on business cases, architecture alignment, and delivery approach that influences strategic product roadmap(s) development.
• Ability to conceptualise & refine intent, and direct the execution of complex technology solutions
• Strong understanding of the Agile software development methodology.
• Success in working with cross-functional teams and influence across a matrix organisation to productively drive consensus, develop and deliver customer solutions.
• Collaborate with Product Managers and business stakeholders to refine the Program Increment (PI) feature backlog, support strategic planning efforts, and execute tactical activities.
• Work with internal and external stakeholders to gather requirements and decompose features into user stories.
• Maintain and prioritise the user story backlog and work with development, architecture/IT, and stakeholder teams to refine user stories to meet the Definition of Ready.
• Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well informed team-level decisions on behalf of stakeholders and the business.
• Perform User Acceptance Testing, validate if user stories meet the Definition of Done, and accept stories as ‘Done’.
• Work with the scrum team to ensure all tasks are completed and the committed PI objectives are achieved

Impact You'll Make:

• Working with existing customers to understand their needs better and work with Product managers to understand the product strategy, strategic business values and product requirements (including features, functions and information/process flow).
• Able to work through all phases of the product development process – concepts through production.
• Create and Provide high-quality product designs and product directions.
• Create detailed product design specification and production requirement for technology team and vendors to perform product development and all required information for production and future operation.
• Create and manage project timeline/schedule with technology team or vendors. Ensure key milestones and delivery dates are achieved.
• Provide support HK Fraud/DE related solution product planning, tracking and review support including ISG 3YP planning, financial and product performance tracking, and monthly or Adhoc business review material with SLT and Centre team.
• Regular communication and coordination with internal development staff, and factories to ensure that the product development goals are being met for each project.
• Facilitate and drive key technology decisions with senior technology stakeholders
• Predictably deliver results in a fast paced, agile development environment
• Drive architecture, design, and delivery of large-scale enterprise grade products & platforms with technology team.
• Track business impact of features and rely on data to make informed decisions
• Define clear solution intent enabling success for our product teams
• Shepherd product customization and enhancement projects from concept initiation through product delivery engaging cross-functional teams including architecture, engineering, legal & compliance, line of businesses, product marketing, partners, sales and operations.
• Work with Product Managers to plan and execute the launch of new products and significant features, taking into consideration any interdependencies
• Develop product documentation and maintain training materials for new products and new features.
• Triage feedback and work to resolve any issues arising from newly released products and features.
• Be a resource with respect to product features and benefits.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion's Internal Job Title:

Consultant, Product Management