Job Description
- Familiarity with regulatory audits (RBI, NPCI, etc.)
- Experience in governance, risk, compliance, or audit enablement
- Act as the single point of contact between Compliance, Audit, and SRE leadership.
- Coordinate audit requirements, timelines, and evidence commitments with Compliance.
- Work closely with the Operations Engineering Manager (OEM) to allocate resources and commit delivery timelines.
- Ensure audit evidence consistency and standardization across the team.
- Drive automation of evidence generation and reporting.
- Prepare and publish dashboards and leadership updates.
- Support remediation tracking in partnership with other SRE HoEs.
- 8–12 years of program management experience in technology or infrastructure organizations.
- Strong stakeholder management and leadership communication skills.
- Ability to manage complex, cross-functional programs.
- Medical Insurance
- Critical Illness Insurance
- Accidental Insurance
- Life Insurance
- Employee Assistance Program
- Onsite Medical Center
- Emergency Support System
- Maternity Benefit
- Paternity Benefit Program
- Adoption Assistance Program
- Day-care Support Program
- Relocation benefits
- Transfer Support Policy
- Travel Policy
- Employee PF Contribution
- Flexible PF Contribution
- Gratuity
- NPS
- Leave Encashment
- Higher Education Assistance
- Car Lease
- Salary Advance Policy
About the Role
The Program Manager will act as the primary coordinator between the SRE Audit Team and the Compliance Team, ensuring smooth execution of audit cycles and timely delivery of evidence. This role demands strong program management, stakeholder coordination, and leadership in managing cross-functional initiatives.
Key Responsibilities:
- Act as the single point of contact between Compliance, Audit, and SRE leadership.
- Coordinate audit requirements, timelines, and evidence commitments with Compliance.
- Work closely with the Operations Engineering Manager (OEM) to allocate resources and commit delivery timelines.
- Ensure audit evidence consistency and standardization across the team.
- Drive automation of evidence generation and reporting.
- Prepare and publish dashboards and leadership updates.
- Support remediation tracking in partnership with other SRE HoEs.
Required Skills & Experience:
- 8–12 years of program management experience in technology or infrastructure organizations.
- Strong stakeholder management and leadership communication skills.
- Familiarity with regulatory audits (RBI, NPCI, etc.) preferred.
- Experience in governance, risk, compliance, or audit enablement is a plus.
- Ability to manage complex, cross-functional programs.
Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
- Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.
Read more about PhonePe on our blog._
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