Program Manager, U.S. Navy Global Sustainment Program

The Program Manager for the U.S. Navy Global Sustainment Program is responsible for comprehensive oversight of a global enterprise communication system. This includes managing personnel, budgets, contracts, and projects, ensuring system operational levels, and maintaining DoD cybersecurity compliance. The role involves strategic planning, customer and partner coordination, supply chain management, and leading system upgrades and maintenance activities worldwide. It requires executive-level experience in managing large IT systems and complex schedules.

Must Have

• Manage all aspects of the U.S. Navy Global Sustainment Contract and ELMR system.
• Oversee personnel, budget administration, and business operations.
• Ensure all contract requirements are met and system operational levels are maintained.
• Lead and direct engineers, system managers, cybersecurity leads, and project managers.
• Manage supply chain, logistics, strategic planning, and customer service.
• Ensure DoD Cybersecurity compliance, including IVAV and Patch Management.
• Responsible for system lifecycle planning, upgrades, and preventative maintenance.
• Develop policies, SOPs, reports, and briefings.
• Manage all Motorola projects connected to the Navy's system worldwide.
• Possess 10+ years of professional experience in team, project, or system management, or military experience.
• Must be a U.S. citizen with the ability to obtain a DoD security clearance.

Good to Have

• Executive leadership and management experience with demonstrable successes.
• Experience in writing, interpreting, and administering contracts.
• Human Resources experience including hiring, personnel management, and evaluations.
• Supply Chain management and administration expertise.
• Budget formulation, development, and administration of large budgets.
• Superior interpersonal communications with customers and stakeholders.
• Customer relations, strategic planning, and policy development.
• Project Management Professional (PMP) certification.
• Demonstrable experience in building and leading successful teams.
• Excellent written communication skills for reports and briefings.
• Proficiency with Motorola Solutions systems, Google Suites, and Microsoft applications.

Perks & Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The U.S Navy's Global Enterprise Sustainment Program is responsible for operating, supporting, upgrading, protecting and administering all aspects of a global enterprise communication system supporting Navy Commands and bases around the world.

Job Description

The Program Manager's position is responsible for every aspect of the U.S. Navy's Global Enterprise Sustainment Program. Responsibilities include, but are not limited to overall management of Program personnel, support personnel, working with sales team personnel, pre and post sale opportunities and proposals, administering and overseeing the program budget and costs, to lead, manage, oversee and direct work of engineers, system managers, system technologists, cyber security leads and personnel, customer service managers, quality managers, safety managers, configuration management, ensure required DoD change management processes, managing project managers and global projects, system upgrades, administrative personnel, personnel management, complex schedules, effective coordination and communications with customers, partners, the Navy and other DoD branches, internal personnel, and leadership. This position serves as the single point of contact for the U.S. Navy's system and the Navy's PMO that supports this system and contract.

• Program Manager position is responsible for the management, oversight and overall administration of the U.S. Navy Global Sustainment Contract, which supports the U.S. Navy's Enterprise Land Mobile Radio System (ELMR).
• This position oversees and ensures that all contract requirements are met, the system is maintained at required operational levels and general operation of the entire business.
• Responsibilities include personnel management, budgeting and budget administration, business operations, daily communications both internal within Solutions, partners, the U.S. Navy and other external customers.
• Manage supply chain and logistics, strategic planning, customer service, contract management.
• Oversee break-fix on the system, preventative maintenance, planning and overseeing all system upgrades and engineering tasks.
• Development of policies, SOP's and other written reports, briefings and directives, attending all internal and external meetings and overall responsibility for every aspect of program management, contract management, and meeting all internal and external goals and milestones.
• This position requires a high degree of professional experience in executive management, management of large enterprise IT systems and of large agencies or organizations, excellent planning skills, prioritization of work tasks and responsibilities, delegation, excellent interpersonal communications, and many other skills.
• Deliver executive experience with written communications, reports, briefings, creating and maintaining appropriate documentation, problem identification, analysis and resolutions, excellent multi tasking skills, business operations planning and administration
• Responsible for leading and ensuring system lifecycle planning, to include hardware, software, operational data maintenance to achieve and maintain, a.
• Oversee, lead and direct all logistical planning, change administration and management, preventative maintenance of hardware and software, meeting and maintaining DoD Cybersecurity compliance including Information Assurance Vulnerability Alert (IVAV) Compliance and Patch Management, vulnerability scanning and benchmark testing for the Navy's system when required.
• Administer, direct and responsible for system currency, integration of information security for continuous monitoring, system testing, system implementation, updates and support, response and resolution of service calls to provide end to end life cycle sustainment support, management of software licenses and software currency, central monitoring for real-time health and status of the system, equipment repair, asset and configuration management, password management, contract management, auditing and quality assurance, customer relationships, planning and implementation of worldwide System Upgrades, successful development, submission and approval of all CDRL’s and DED’s, approval of Installation Design Plans or similar documentation, , approval of system and personnel schedules, actions, requests, hiring and developing, approving and managing employee performance expectations.
• Responsible for the successful management of all projects worldwide that connect to the Navy's system including systems integration projects, service projects and others. Projects include system expansions and upgrades. Upgrades to Dispatch Centers, addition of new sites and other major worldwide projects. Responsible for approval of all schedules, budgets, invoicing, documents, personnel, directing all work, tasks, contract compliance, ATP’s, SOVT’s, equipment ordering and manufacturing, overseeing project managers and successful management and conclusion of all projects. Responsible for converting all projects to full time sustainment support under this program after project completion.
• Ensure that the Program strategic plan and goals support and adheres to strategic goals and objectives, ensure these are clearly communicated to all team members and the program supports these goals and objectives to achieve organizational success.
• Work and coordinate daily with Sales to coordinate tasks, responses and strategic direction for the Program, as well as identifying sales opportunities.
• Participate in proposals for the Navy, ensuring consistent customer pricing, identifying risks, ensuring all contract requirements are met within the proposal, including approvals, documentation, CDRLs, Information Assurance requirements, engineering design, schedules, resources, and ultimately approving the proposal before it goes to the customer.
• Participating in any Engineering Change Board Processes, including submitting all change requests, other required documentation and artifacts, following established procedures, developing and submitting schedules, topography and providing detailed information on system changes.
• Responsible for daily, weekly and monthly administrative tasks, reviews and approvals. Identifying the criticality of open issues and tasks and directing managers and resources to efficiently and effectively resolve daily issues and problems.
• Ensure contractual compliance through auditing, setting KPI’s, regular requirements reviews
• Attend and manage all daily and weekly customer related calls as well as the review and approval of all meeting notes before upload to Remedy.

Has overall responsibility for every aspect of the Program and Program success in every area.

Working Location/Travel:

• The working location is remote but must be within the U.S. and all applicants must be able to travel 25-50% of the time when and as required.

Preferred Qualified Skills:

• Executive leadership and management experience tied to demonstrable successes in previous roles and successful outcomes.
• Customer Service and Contracting - writing, interpreting, understanding and administering contracts and ensuring that all contract requirements are met.
• Human Resources - Experience including hiring, developing essential job functions, personnel management and administration, setting employee performance goals, administering employee evaluation systems, working knowledge of legal requirements regarding hiring and personnel management.
• Supply Chain management and administration - logistics planning, execution and sustainment, executive management, leadership and strategy.
• Budget Administration - including budget formulation and development, budget administration of a large budget, managing costs to achieve profitability goals, budget execution and management over a large organization and geographic area. Similar experience may be substituted.
• Superior interpersonal communications - both internally and externally involving customers and other stakeholders. The ability to link communications and customer service to demonstrable successes and outcomes.
• Customer relations, strategic planning, policy development and execution
• Project Management experience - 5 years minimum (PMP preferred), managing a variety of projects ranging in complexity and difficulty. Professional experience may be substituted.
• Demonstrable experience linked to successes involving building and working with teams to successfully accomplish a mission at or above expected goals or outcomes, ensuring that all deliverables and due dates are met both externally and internally, excellent delegation skills and the ability to appropriately prioritize work for this position and others.
• Excellent written communication skills and the ability to write reports and briefings, customer deliverables and other deliverables at a professional level with a minimum of errors. The ability to review the written work of others and identify and recognize grammatical errors, errors in formatting, sentence structure and other requirements for reports and deliverables.
• Competency and the ability to use internal systems, technology, Google Suites and applications, Microsoft and other general business applications.
• Any other skills and abilities required to achieve success in this role or as identified by the Director of Global Services for the DoD.

Additional Requirements:

• All applicants must be a U.S. Citizen and be able to pass a DoD and corporate background check as well as being able to satisfy requirements for a DoD clearance.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

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Target Base Salary Range: $140,000 - $165,000 USD

Consistent with Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Bachelors Degree AND 10+ years of professional experience in one of the following: team management, project management, system management or military experience.
• Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

About Us

SOLUTIONS OVERVIEW

At Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com.

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