The Recruiting Operations Specialist plays a critical role in our ES Operations team. This role will be part of a team of highly skilled specialists who keep the recruiting organization running smoothly. The role will cover a breadth of partnerships and require familiarity with processes across Employee Success (HR) that touch on recruiting in any capacity.
Responsibilities:
- Work on the cases received in the Recruitment Operations Queue. Follow through to ensure case is resolved and closed appropriately and satisfactorily.
- Perform all Recruitment Audits (daily, weekly, monthly, quarterly, and off-cycle audits) and adhere to compliance
- Perform Background Investigation Adjudication for Candidates.
- Work within and outside of recruiting (Candidates, Employees, Legal, Background Vendors, Hiring Managers, ESBPs, Recruiting Coordinators, etc) and provide excellent customer services to these client groups.
- Partner with various internal compliance teams, external government agencies, and vendors to usher employees throughout the process.
- Partner closely with Technology teams and perform system testing for enhancements and enablements.
- Generating reports and dashboards to provide insights into recruitment operations performance.
- Support and partner with a global teams, as we have team members and stakeholders in all regions (AMER, EMEA, JAPAC)
- Meet all internal team service level agreements (SLAs) and maintain confidentiality.
Minimum Qualifications:
- 2 to 5 years of experience in an Recruitment Operations/ HR Operations
- Proficiency in Workday or any other ATS, HCM
- Case management, Audit, Compliance, Background Investigation program experience
- High level of interpersonal skills with the ability to work with multiple groups, including remote teams, and build strong personal networks across a complex, fast-moving organization
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