Reservation Agent: Full Time / Part Time

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG.

Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.

A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call.

What does a Customer Service Reservation Agent do?

• Assist our guest and travel agents with their vacation needs via inbound calls
• Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels
• Answer inquiries pertaining to the resorts’ amenities, services, and policies
• Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc

Why Hospitality Solutions?

• Monthly Recognition & Incentives for Top Performers
• Health Benefits start on Day One (Full Time Agent)
• Paid Training
• 5 weeks PTO (Full Time Agent)

Job Requirements

Who are we are looking for?

• 1+ years of related experience preferred
• Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts)
• HS Diploma/GED or equivalent required
• Passion to provide a great customer experience

This position pays a base of $15.00 hourly – increased pay rate for afternoon and evening shifts. Great bonus potential!

We have opportunities available for part time and full time in Orlando, Florida

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at recruiting@careers.sabre.com.

Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW