Salesforce Technical Architect

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations

• Translate business requirements into well-architected solutions that best leverage the Salesforce platform

• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states

• Provide oversight and governance of Salesforce projects

• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed

• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation

• Maintain a target billable utilization aligned to the role

• Ability to understand a project and deep dive to debug issues

• From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects

• Liaise with Salesforce product teams to support client implementations

• Travels to client sites for projects, estimated 50-75%

Requirements

• Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• 9-14 years CRM experience with a minimum of 6 years on the Salesforce platform

• Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds

• Understanding of systems architecture and ability to design scalable performance-driven solutions

• Understanding of key design patterns and large data volume limitations and best practices

• Understanding of data sharing and visibility considerations and how these play into platform architecture

• Familiarity with platform authentication patterns (SAML, SSO, OAuth)

• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)

• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

• Experience with platform security capabilities (TLS, SSL)

• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes

• Strong background in design/development of large web-based systems, or complete software product lifecycle exposure

• Active Salesforce certifications or ability to achieve relevant certifications upon hire