The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The role of Senior Data & Reporting Analyst - Outsourcing Risk, will be a member of the Enterprise Risk Management organization and support global entities as part of the Affiliate Services Outsourcing Management program.

Job Description:

Essential Responsibilities:

• Collaborate internally to influence the quality and efficiency of entity management processes and programs.
• Determine appropriate actions outside of defined processes while considering alternative solutions.
• Oversee team performance and prioritize work to ensure effective project execution.
• Provide insights on best practices in corporate governance and legal compliance.
• Assist in maintaining accurate records and documentation for all legal entities and subsidiaries.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

This position will play a key role in supporting the ongoing development and effective management of the Affiliate Services Outsourcing Management Framework which enables PayPal to effectively meet its outsourcing obligations across PayPal’s regulated entities.

Responsibilities:

• Provide Analytical reviews on SLA performance in line with operational expectations
• Analyze and rationalize complex data sets to support updates on the health of the Affiliate Services Program
• Collaborate with internal stakeholders across all Functional Areas to monitor group and third-party outsourced service provider relationships, driving resolution and timely closure of non-performance issues against agreed Service Level Agreements (SLAs), and present timely status updates to senior management.
• Maintain the Outsourcing Lifecycle via online solutions including administration task within the solution (ServiceNow)
• Operationalize Affiliate Services processes for newly licensed / regulated entities globally with respect to Outsourcing obligations
• Ensure all Affiliate Services documentation meets regulatory and policy requirements and drive digitization efforts
• Support key stakeholder in PayPal entities receiving services and assist with the collation and reporting of any data, queries or remediation efforts relating to the services provided
• Drive continuous improvement in the monitoring processes required to meet business or regulatory needs
• Maintain outsourcing chain documentation and central repository of agreements
• Undertake ad-hoc projects as assigned, such as framework and operational improvements, strengthening of internal controls, streamlining reports and processes

Key Contacts:

• Functional and Regional Risk and Compliance Communities
• Global Entity Management leadership
• Audit
• Legal
• Key stakeholders across all Global Functional Area groups

Qualifications/Experience/Skills /Competencies

##### Essential:

• Analytical skills
• Technical skills
• Communication skills
• Project management
• Change management
• Integrity and high personal and professional standards
• Demonstrated ability to build and maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation
• Ability to communicate complexity in a simple and clear manner
• Ability to take ownership of outcomes and the ability to work with diverse teams to confront issues and drive performance
• Ability to use initiative and be proactive in addressing and resolving issues
• Financial industry and/or regulatory knowledge and experience
• Demonstrated ability to learn and adapt quickly

##### Desirable:

• PowerBI and Advanced Microsoft Excel experience
• Hands on experience with regulatory projects (gap assessments, planning and implementation)
• Project Management experience
• Experience with business administration and/or business law
• Subject matter knowledge across multiple PayPal functional areas / disciplines

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.