Senior Product Manager

We are seeking a seasoned Senior Product Manager to lead the strategy, roadmap, and execution of our billing, payments, and account management systems. This is a high-impact role owning key workflows such as invoicing, dunning, payment processing, subscription management, and cash forecasting for our consumer business lines. You’ll partner closely with engineering, finance, operations, and analytics to build scalable, reliable payment infrastructure and improve conversion, retention, and revenue metrics.

Must Have

• Lead strategy, roadmap, and execution for billing, payments, and account management systems.
• Own product vision and roadmap for billing, payments, dunning, invoicing, and subscription lifecycle workflows.
• Identify and close revenue leakage opportunities.
• Improve payment success to reduce payment-related churn.
• Partner with Finance, Engineering, and Data Science for scalable payment infrastructure.
• Support monetization teams with pricing tests and packaging strategies.
• Develop tools for data-driven pricing and bundling decisions.
• Lead modernization of accounts system (login, authentication, entitlements, multi-child profiles).
• Evaluate account architecture and define long-term refactor plan.
• Collaborate with PMs on parent onboarding and activation flows.
• Build strong alignment across various departments.
• Drive execution from discovery through delivery.
• Partner with Finance and Ops on cash forecasting and reporting accuracy.
• 5+ years of product management experience, 3+ years in payments/billing/subscription/fintech/account management.
• Strong analytical mindset for data-driven product decisions.
• Ability to lead cross-functional product development.
• Familiarity with payment systems, gateway integrations, subscription billing logic, dunning, reconciliation, cash flow forecasting.
• Excellent written and verbal communication skills.
• Bachelor’s degree in business, computer science, or related field.

Good to Have

• Experience in a direct-to-consumer subscription business or ed-tech/digital subscription product.
• Background in account systems, identity, or membership platforms across multi-device ecosystems.
• Familiarity with global payment methods, multi-currency pricing, tax and regulatory compliance (e.g., VAT/GST, PCI-DSS).
• Experience with financial forecasting (DSO, AR aging), revenue recognition, and reducing payment-related churn or leakage.
• Master’s degree in business, finance, or technical discipline.

Perks & Benefits

• 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums
• A 401(k) program with employer match
• 15 paid vacation days (increases to 20 days on your 3rd anniversary)
• 12 observed national paid holidays
• 9 sick days
• 16 paid volunteer hours per year
• Flexible work culture (hybrid or 100% fully remote options available for most positions)

Summary:

We are seeking a seasoned Senior Product Manager to lead the strategy, roadmap, and execution of our billing, payments, and account management systems. This is a high-impact role owning key workflows such as invoicing, dunning, payment processing, subscription management, and cash forecasting for our consumer business lines. You’ll partner closely with engineering, finance, operations, and analytics to build scalable, reliable payment infrastructure and improve conversion, retention, and revenue metrics.

Responsibilities:

• Own the product vision and roadmap for billing, payments, dunning, invoicing, and subscription lifecycle workflows across consumer and institutional channels.
• Identify and close revenue leakage opportunities in payment processing, failed transactions, retries, chargebacks, and upgrade/downgrade flows.
• Improve payment success to reduce payment-related churn through optimization of retry logic, alternative payment methods, app-store integrations, and global payment support.
• Partner with Finance, Engineering, and Data Science to build scalable infrastructure for payments routing, reconciliation, tax compliance, and financial reporting.
• Support monetization teams with pricing tests, plan differentiation, family bundles, and packaging strategies that create incremental revenue, avoiding cannibalization.
• Develop tools, frameworks, and telemetry that allow data-driven pricing and bundling decisions across markets and platforms.
• Lead the modernization of our accounts system (login, authentication, entitlements, multi-child profiles), ensuring scalability, reliability, and improved UX.
• Evaluate the current account architecture, partnering with engineering leadership to define the long-term refactor plan.
• Collaborate with PMs who own parent onboarding and activation flows to ensure seamless account creation, family workflows, and subscription linking across devices.
• Build strong alignment across Monetization, Retention, Finance, Engineering, Customer Support, and Legal/Compliance.
• Drive execution from discovery through delivery, ensuring clear documentation of requirements, success metrics, testing plans, and launch criteria.
• Partner with Finance and Ops on cash forecasting, DSO/AR improvements, reconciliation workflows, and reporting accuracy.

Minimum Qualifications:

• 5+ years of product management experience with at least 3 years in payments, billing, subscription lifecycle, fintech, or account/identity management systems.
• Strong analytical mindset with experience defining and owning metrics, and making data-driven product decisions.
• Demonstrated ability to lead cross-functional product development (engineering, finance, operations, risk) and to translate business and technical requirements into clear product deliverables.
• Familiarity with payment systems, gateway integrations, subscription billing logic, invoices, dunning/collections workflows, payment reconciliation, and cash flow forecasting.
• Excellent written and verbal communication skills, able to convey complex workflows to technical and non-technical stakeholders.
• Bachelor’s degree in business, computer science, or a related analytical/technical discipline (or equivalent experience).

Preferred Qualifications:

• Experience working in a direct-to-consumer subscription business or ed-tech/digital subscription product.
• Background in account systems, identity, or membership platforms used across multi-device ecosystems.
• Familiarity with global payment methods, multi-currency pricing, tax and regulatory compliance in payments (e.g., VAT/GST, PCI-DSS).
• Experience with financial forecasting (DSO, AR aging), revenue recognition, and reducing payment-related churn or leakage.
• Master’s degree in business, finance, or technical discipline.

Total Compensation:

The estimated salary range for a new hire in this position is $170,000 USD to $195,000 USD. Salary may vary depending on job-related factors, including knowledge, skills, experience, and location.

Age of Learning currently provides:

• 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums
• A 401(k) program with employer match
• 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year
• Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions

Security Advisory

At Age of Learning, we prioritize a safe recruitment process. Communication will come solely from official Age of Learning email addresses, @aofl.com, or our verified LinkedIn Recruiter accounts — be cautious of deviations. We will never request sensitive personal information during the early application stages. Interviews are conducted via phone, in person, or Zoom — never through messaging apps. Job offers are communicated verbally and followed by written documentation via Docusign. Any requests for personal information will occur through secure channels only.

An Equal Opportunity Employer

Age of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally-recognized protected basis under federal, state, or local laws, regulations, or ordinances. Age of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to EEOC requirements and state applicable laws, e.g. New York City Fair Chance Act.

Employee/Applicant Privacy Notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.