Senior Program Manager, Contingent Workforce Systems
Job Summary
Job Description
Seeking a results-driven Senior Program Manager, Contingent Workforce Systems to lead the strategy, design, implementation, and lifecycle management of systems supporting the contingent workforce. This includes Workforce Management (WFM), Learning Management Systems (LMS), and Vendor Management Systems (VMS). The role involves developing technology roadmaps, managing platform integrations, and aligning system capabilities with evolving business needs. Responsibilities include designing scalable, secure system architectures integrating WFM, VMS, and LMS, owning the lifecycle management of contingent workforce platforms, leading vendor selection and performance management, ensuring alignment with policies, and creating adoption strategies.
Must have:
- Design scalable, secure system architectures
- Own lifecycle management of platforms
- Lead vendor selection and performance
- Ensure alignment with business policies
- Create training and adoption strategies
- 8+ years in program management/solution architecture
- Experience managing VMS, WFM, and LMS
- Knowledge of contingent labor models
- Experience with ERP/HRIS integrations
- Proficient in project management tools
Good to have:
- Master's degree preferred
- PMP, TOGAF, or SAFe certifications
Perks:
- Paid time off
- Amazon Restricted Stock Units (RSUs)
- Zoox Stock Appreciation Rights
- Health insurance
- Long-term care insurance
- Disability insurance
- Life insurance
6 skills required
Job Details
We are seeking a results-driven Senior Program Manager, Contingent Workforce Systems to lead the strategy, design, implementation, and lifecycle management of systems supporting our contingent workforce—including Workforce Management (WFM), Learning Management Systems (LMS), and Vendor Management Systems (VMS). This role will develop technology roadmaps, manage platform integrations, and align system capabilities with evolving business needs.
In this role, you will:
- Design scalable, secure system architectures integrating WFM, VMS (e.g., SAP Fieldglass, Beeline), and LMS (e.g., Cornerstone, Workday Learning, SAP SuccessFactors).
- Own lifecycle management of contingent workforce platforms including vendor onboarding, updates, and enhancements.
- Lead vendor selection and performance management (Fieldglass, Beeline, Kronos, UKG, etc.).
- Ensure alignment with business, HR, legal, and procurement policies.
- Create and execute training, communication, and adoption strategies for users and business partners.
Qualifications:
- Bachelor’s degree in Information Systems, Computer Science, Business, or related field; Master’s degree preferred.
- 8+ years in enterprise program management or solution architecture.
- Direct experience managing or implementing VMS (Beeline, SAP Fieldglass), WFM (Kronos/UKG), and LMS (Cornerstone, Workday Learning, SAP SuccessFactors).
- Strong knowledge of contingent labor models and compliance frameworks.
- Experience with integrations between VMS/LMS and ERP/HRIS systems (e.g., SAP, Oracle, Workday)Proficient in project/program management tools (Jira, MS Project, Smartsheet)
Preferred Qualification:
- PMP, TOGAF, or SAFe certifications
There are three major components to compensation for this position: pay, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The pay range for this position is $201,000 to $242,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The pay range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
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