This role involves visiting client companies in Reynosa to ensure the correct functioning of the Tress System. Responsibilities include providing personalized on-site support, training, and technical assistance, detecting areas for improvement in software usage, proposing consultative solutions, assisting clients with system-related incidents, and coordinating actions with other teams to ensure customer satisfaction.

Must Have

• Reside in Reynosa
• University degree in Computer Science, Computer Systems or related field
• Own car and availability for visits within the area
• Advanced Excel
• Knowledge of SQL
• Enjoyment and experience in customer service

Perks & Benefits

• 100% nominal salary and direct hiring with Grupo Tress Internacional
• Work schedule: Monday to Friday from 8:00 am - 06:00 pm
• Training in technology and Human Resources processes
• Work tools and support for transfers
• Grocery vouchers
• Major Medical Expenses and Life Insurance
• Savings Fund
• Performance Bonus
• Additional days off beyond legal requirements

Company Description

Grupo Tress Internacional is a Mexican company with more than 30 years of experience, specialized in technology solutions for Human Resources and payroll administration.

Job Description

• Visit client companies in Reynosa to ensure the correct functioning of the Tress System.
• Provide on-site support, training, and personalized technical assistance.
• Detect areas for improvement in software usage and propose consultative solutions.
• Accompany the client in resolving incidents related to the system.
• Coordinate actions with other teams to ensure customer satisfaction.

Requirements

• Reside in Reynosa
• Completed university education in Computer Science, Computer Systems or related field.
• Own car and availability for visits within the area.
• Advanced Excel.
• Knowledge of SQL.
• Enjoyment and experience in customer service.

Additional Information

• 100% nominal salary and direct hiring with Grupo Tress Internacional.
• Schedule: Monday to Friday from 8:00 am - 06:00 pm.
• Training in technology and Human Resources processes.
• Work tools and support for transfers.

Benefits that add up:

• Grocery vouchers
• Major Medical Expenses and Life Insurance
• Savings Fund
• Performance Bonus
• Additional days off beyond legal requirements.