Sr. Resource Manager

Why SailPoint? Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact; we want you to join our team. SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations. Who you are? We are seeking a resourceful and collaborative Senior Resource Manager to solve complex staffing, allocation, and utilization challenges. The ideal candidate will have a knack for finding the right project for the right person at the right time, while fostering strong relationships with team members and internal stakeholders. Additionally, they will be able to prioritize tasks, work independently, and communicate effectively with all levels within the organization. What You’ll Do This role is based in India and supports the Asia Pacific region. It requires some flexibility in working hours—for example, occasionally starting at 7:30 a.m. local time to ensure regional overlap and maintain regular meetings with the U.S.-based Manager, e.g., 6pm. Working hours will be managed to balance both global RMO requirements and personal needs. As a Sr. Resource Manager in the RMO, you’ll be the connective tissue between people, projects, and performance. You’ll partner closely with the PMO, Delivery Leaders, and consultants to ensure SailPoint’s Professional Services team delivers at its best—every time. In your first 3 months, you will: * Gain a deep understanding of SailPoint’s strategic delivery goals and resource management systems. * Build strong partnerships with regional PMO and Delivery leadership. * Lead staffing meetings to align resources with project needs. Within 6 months, you will: * Optimize staffing strategies to balance utilization, project demand, and resource growth. * Partner with project managers and ensure forecasting accuracy to anticipate future resource needs. * Drive proactive actions to resolve potential bottlenecks or shortages before they occur. * Ensure staffing decisions support both project delivery and organizational priorities. * Lead initiatives to enhance efficiency, predictability, and resource engagement. At the 1-year mark, you will: * Serve as a trusted advisor to leadership on resource strategy. * Establish yourself as a subject matter expert in professional services resource management, shaping how SailPoint grows its delivery capacity and scale. Responsibilities * Lead staffing allocations across local projects, ensuring alignment with PMO and Delivery priorities. * Review and refine resource forecasts and capacity plans. * Monitor utilization, identify gaps or underutilization, and recommend corrective actions. * Facilitate staffing meetings and resolve resource conflicts in real time. * Develop and maintain accurate reporting on resource metrics and utilization trends. * Improve RMO processes, tools, and automation to scale effectively. * Partner with stakeholders to ensure staffing decisions balance project delivery, financial goals, and consultant development. Requirements * 7+ years of professional experience. * 5+ years in resource management, workforce management, or professional services operations. * Strong analytical skills with the ability to interpret data and drive decisions. * Excellent communication and influencing skills across all levels of the business. * Proficiency in Certinia PSA, SharePoint, Smartsheet, and other resource planning tools. * Highly organized, detail-oriented, and able to balance competing priorities independently. Preferred: RMCP Certification. Education: Bachelor’s degree or equivalent experience.