Stock and Inventory Manager

The Role

Iron Mountain's Warehousing and Logistics 3PL unit offers secure pallet storage, inventory management, and transportation services. Specialising in efficiency, cost reduction, and compliance, their scalable solutions optimise logistics and support a wide range of industries, ensuring smooth management of palletised goods and supply chain demands.

Based Symmetry Park, Rugby, with occasional travel across warehousing + Logistics (W+L) sites in the UK

The Stock and Inventory Manager reports to the Regional Stock and Inventory Manager. Leads a small team of Stock Controllers. Provides accurate and timely information to the Regional Stock Manager , the General Manager and Management teams to assist and facilitate the successful delivery of shared user services. Uses systems and other tools to effectively manage all stock and Inventory.

Duties and Responsibilities

• Provides key information on all inventory related issues - develops and manages reports for internal and external use
• Support and develops customer requirements for all stock-related challenges
• Supports operational decision-making by providing insight and analysis
• Accountable for the delivery of all stock integrity and the management of related KPIs across all contracts
• Develops, with the operations team, best practice and standardisation of all control processes
• Responsible for key control measures, including the integrity of the end user client’s stock to ensure customer service levels are maintained, SLAs are met and that the WMS is accurate at all times
• Builds strong working relationships with all key stakeholders to ensure first class operational delivery, with a focus on stock integrity and planning accuracy
• Serves as the lead point of contact for all stock related performance issues
• Delivers a culture of efficiency and continuous improvement by utilising the most appropriate methodology on a consistent basis
• Enables audit governance to ensure adherence to specific regulatory body standards and client standards as required from time to time
• Ability to create detailed and trend analysis that identify route cause and resolution through Root Cause and Corrective Action principles
• Designs and implements action plans that increase quality, inventory accuracy and quality of service to meet customer requirements and with the ability to upscale and adapt to increased customer demand.
• Develops and delivers the inventory strategy, and the standardisation and implementation of robust processes. Responsible for ensuring all inventory policies and practices are adhered to and adopted throughout the W+L business.
• Responsible for rolling out an Audit programme across all sites.
• Oversees customer stock takes and audits.
• Will be required to facilitate, coach and motivate cross functional teams to achieve stock management objectives
• Communicates and liaises with other departments to ensure a smooth & effective customer experience
• Leads customer review meetings and participates in tenders / presentations
• Proactively seeks opportunities for business improvements within contracts
• Must be able to demonstrate a proactive and positive approach in supporting operations
• Ability to travel to other sites in the W+L network and provide support as required
• Proactively leads the Inventory Management team to achieve planned targets and deadlines, objectively measuring performance providing regular reviews, feedback and coaching within a successful “can do” culture
• Actively manages the teams’ success and development through appraisals and performance reviews, coaching and developing, leading a high performing team and creating succession plans

Experience, Skills and Attributes

• Experience of working with Blue Yonder WMS is strongly desirable - other WMS experience essential
• Third party logistics experience desirable
• Strong data analysis skills - and the ability to quickly assess raw data and create reports
• Clear, simple and respectful communication in both verbal and written form
• Excellent interpersonal skills and able to communicate at all levels
• Critical thinking skills, being able to analyse datasets and establish conclusions that allow the right decisions to be made
• Commitment to providing customers with the highest standards of service in an appropriately timely manner
• Demonstrable ability to communicate with and influence key stakeholders at all levels of the client’s organisation
• Leadership of a team of Stock and Systems experts. Build positive team culture in line with overall W+L direction
• Continuous improvement of existing platforms to ensure best practice is continually bettered
• Ability to challenge others on their methods of working and manage process adherence
• Strong attention to detail

Category: Operations Group