Technical Account Manager, Cybersecurity

SandboxAQ is a high-growth company delivering AI solutions across various sectors, including cybersecurity. The Cybersecurity Group is seeking a Senior Technical Account Manager to ensure the long-term success of strategic enterprise customers. This role involves acting as a trusted advisor, driving the post-sales technical journey for AQtive Guard, and influencing the product roadmap based on customer feedback. The manager will partner with CISOs and security architects to integrate solutions into complex environments, ensuring high adoption and measurable risk reduction.

Must Have

• 5+ years of technical experience in cybersecurity
• 2+ years in a high-touch, customer-facing role
• Strong understanding of networking, security protocols, PKI, encryption, and vulnerability management
• Demonstrated ability to manage multiple complex technical engagements and deliver projects on time
• Hands-on experience with enterprise cloud technologies (AWS, Azure, or GCP)
• Solid understanding of software architecture
• Exceptional ability to articulate complex cryptographic and AI security concepts

Good to Have

• Advanced cybersecurity (CISSP, CISM) or project management (PMP) certifications
• Experience with containerization (Docker, Kubernetes) and CI/CD principles in a security context
• Proven experience designing and implementing enterprise-wide security architectures for Global 2000 organizations

Perks & Benefits

• Competitive base salary, performance-based incentives or bonuses, and equity participation
• Comprehensive medical, dental, and vision coverage for employees and dependents
• Generous employer premium contributions
• Retirement savings with company matching
• Paid parental leave
• Inclusive family-building benefits
• Flexible paid time off
• Company-wide seasonal breaks
• Support for flexible work arrangements
• Opportunities for continuous learning and growth

Location

United States

Employment Type

Full time

Location Type

Remote

Department

Cybersecurity

Compensation

• Tier 1$108K – $151K
• Tier 2$92K – $111K

At SandboxAQ, we are committed to competitive, equitable, and transparent compensation; we continuously benchmark our salaries and total compensation to premium markets to ensure our competitiveness. Individual pay within the above range is determined by job-related skills, experience, education, and geographic location.

With a focus on pay equity and ensuring opportunity for future salary progression, our typical practice is to hire within the first half of the base salary range for a given role and level. This approach allows us to reward performance and increasing expertise consistently as your career develops with us.

We use two geographic pay tiers to reflect the pay differences in local markets:

• Tier 1: Applies to candidates located within 75 miles of San Francisco, Los Angeles, Seattle, and New York.
• Tier 2: Applies to candidates located in all other Locations in the US.

About SandboxAQ

SandboxAQ is a high-growth company delivering AI solutions that address some of the world's greatest challenges. The company’s Large Quantitative Models (LQMs) power advances in life sciences, financial services, navigation, cybersecurity, and other sectors.

We are a global team that is tech-focused and includes experts in AI, chemistry, cybersecurity, physics, mathematics, medicine, engineering, and other specialties. The company emerged from Alphabet Inc. as an independent, growth capital-backed company in 2022, funded by leading investors and supported by a braintrust of industry leaders.

At SandboxAQ, we’ve cultivated an environment that encourages creativity, collaboration, and impact. By investing deeply in our people, we’re building a thriving, global workforce poised to tackle the world's epic challenges. Join us to advance your career in pursuit of an inspiring mission, in a community of like-minded people who value entrepreneurialism, ownership, and transformative impact.

The Opportunity

Introduction to the team:

The Cybersecurity Group is ensuring the safety of the world's data in the AI era. We are building the foundational security layer for an AI-powered world, evolving AQtive Guard into the leading platform for Cryptographic Management and AI Security Posture Management.

Introduction to the role:

The Cybersecurity Group is looking for a Senior Technical Account Manager to join our team. This role is central to our efforts to ensure the long-term success of our most strategic enterprise customers, acting as a trusted advisor to help them navigate the complex transition to post-quantum cryptography. This person will drive the post-sales technical journey for AQtive Guard, ensuring high adoption and measurable risk reduction.

They’ll partner with CISOs and security architects to integrate our solutions into complex, multi-vendor enterprise environments. They’ll act as the technical voice of the customer, directly influencing our product roadmap based on field signals.

Key Responsibilities

• Drive Technical Adoption: Partner with customers to craft and execute strategies that drive deep integration of AQtive Guard within their infrastructure.
• Lead Strategic Reviews: Facilitate technical discussions and hands-on sessions to demonstrate best practices and ensure customers maximize their security ROI.
• Resolve Complex Challenges: Proactively identify and troubleshoot technical bottlenecks, collaborating with engineering to resolve high-stakes security issues.
• Orchestrate Cross-Functional Impact: Coordinate between Sales, Product, and Engineering to ensure a seamless customer experience from implementation through expansion.
• Proactive Support: Anticipate technical challenges, develop mitigation strategies, and drive best practices to optimize performance and security.

Essential Skills & Experience

• 5+ years of technical experience in cybersecurity, with at least 2 years in a high-touch, customer-facing role (e.g., TAM, Security Architect, or Sales Engineer).
• Deep Security Domain Expertise: Strong understanding of networking, security protocols, PKI, encryption, and vulnerability management.
• Proven Project Leadership: Demonstrated ability to manage multiple complex technical engagements and deliver projects on time and within scope.
• Technical Proficiency: Hands-on experience with enterprise cloud technologies (AWS, Azure, or GCP) and a solid understanding of software architecture.
• Elite Communication: Exceptional ability to articulate complex cryptographic and AI security concepts to both technical and non-technical audiences.

Highly Desired Skills & Experience

• Advanced Certifications: Relevant cybersecurity (CISSP, CISM) or project management (PMP) credentials.
• SaaS & DevOps Familiarity: Experience with containerization (Docker, Kubernetes) and CI/CD principles in a security context.
• Strategic Consulting Background: Proven experience designing and implementing enterprise-wide security architectures for Global 2000 organizations.

Why Join Us?

We offer a comprehensive and competitive benefits package designed to support your health, financial well-being, and life outside of work.

• Compensation: Competitive base salary, performance-based incentives or bonuses (where applicable), and equity participation.
• Benefits: Comprehensive medical, dental, and vision coverage for employees and dependents with generous employer premium contributions, retirement savings with company matching, paid parental leave, and inclusive family-building benefits.
• Work-Life Balance: Flexible paid time off, company-wide seasonal breaks, and support for flexible work arrangements that enable sustainable performance.
• Career Development: Opportunities for continuous learning and growth through on-the-job development, cross-functional collaboration, and access to internal learning and development programs.

SandboxAQ Welcomes All

We are committed to fostering a culture of belonging and respect, where diverse perspectives are actively sought and valued. Our multidisciplinary environment provides ample opportunity for continuous growth - working alongside humble, empowered, and ambitious colleagues ready to tackle epic challenges.

Equal Employment Opportunity: All qualified applicants will receive consideration regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Accommodations: We provide reasonable accommodations for individuals with disabilities in job application procedures for open roles. If you need such an accommodation, please let a member of our Recruiting team know.

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