Ticket Seller|Part-time| Chartway Arena @ Old Dominion University

4 Months ago • All levels

About the job

SummaryBy Outscal

Sell event tickets, work customer service windows, answer phone inquiries, and provide excellent customer service.
Overview:
This is a front-line customer service position for Chartway Arena and ODU Athletic events. Ticket Sellers assist customers in person at the arena and ODU Athletic facilities in addition to handling phone calls. Transactions typically include ticket sales (working through customer seating and price requests, cash handling, credit card processing, using a computer), will call functions (locating tickets, researching confirmation details), and customer inquiries (understanding policies and procedures, providing accurate information, researching answers and transactions) while providing a high-level of customer service.

This role will pay an hourly wage of $17.00.

Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.


EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities:
  • Selling Event Tickets to Patrons.
  • Working Customer Service Windows.
  • Working Will Call Windows.
  • Answering phone inquiries.
  • Working Chartway Arena events and ODU Football/Basketball/Volleyball/Soccer/Baseball games.
  • Reconcile daily sales.
  • Display outstanding customer service to all patrons.
  • Provide accurate Chartway Arena and ODU Athletic information to patrons.
  • Other duties and responsibilities assigned.
Qualifications:
  • Cash Handling Experience.
  • Prior sales and customer service experience preferred but not necessary.
  • Strong communication skills.
  • Basic computer knowledge.
  • Attention to detail.
  • Ability to work a flexible schedule including evenings and weekends.
  • Must show ability to be on time.
  • Ability to work independently and under pressure.
Vaccination Statement:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

About The Company

We are here to be a POSITIVE DISRUPTION to business as usual in the sports and live entertainment, and hospitality industries.

Jobs in Norfolk, Virginia, United States

Ello - Generalist Opening

California, United States (On-Site)

Electronic Arts - Visual Designer/Artist - Content

Florida, United States (On-Site)

Nike - Senior Professional, ICON Producer

Oregon, United States (On-Site)

Electronic Arts - Sr. Technical Producer (Apex Legends)

California, United States (On-Site)

Harvard University - Assistant Director - Multimedia & Production (Athletics)

Massachusetts, United States (On-Site)

Netflix - Localization Senior Producer, Games

California, United States (On-Site)

Amazon Games - Software Development Engineer, Prime Gaming

Washington, United States (On-Site)

Zynga - Senior Content Designer - Echtra Games

Texas, United States (On-Site)

Electronic Arts - Commentary Writer (Temporary) - College Football

Florida, United States (On-Site)

2K - Data Analytics Tester  (3mos) Contract

Texas, United States (On-Site)

Customer Service Jobs

OKX - Business Product Manager/Product Expert - Operational Efficiency

Federal Territory Of Kuala Lumpur, Malaysia (Hybrid)

OKX - Specialist, Fraud Risk Ops (Remote)

Budapest, Hungary (Remote)

OKX - 中文客服代表 Senior Agent, Customer Service (Mandarin Support)

Federal Territory Of Kuala Lumpur, Malaysia (On-Site)

OKX - Team Lead, Customer Service

Federal Territory Of Kuala Lumpur, Malaysia (On-Site)

OKX - Specialist, Escalation

Federal Territory Of Kuala Lumpur, Malaysia (On-Site)

OKX - Senior Agent, Customer Service (Portuguese Speaker)

State Of São Paulo, Brazil (On-Site)

OKX - Senior Agent, Customer Service (Korean Speaker)

Federal Territory Of Kuala Lumpur, Malaysia (Hybrid)

OKX - Senior Agent, Customer Service (English)

Federal Territory Of Kuala Lumpur, Malaysia (On-Site)

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug