Bilingual Medical Virtual Assistant - Customer Service

1 Month ago • All levels • Localization

Job Summary

Job Description

As a Bilingual Medical Virtual Assistant at Neolytix, you'll be instrumental in supporting healthcare providers. Responsibilities include preparing medical records, updating patient history, ensuring compliance with regulations, and preparing documentation for physician review. This role requires strong communication skills, attention to detail, and proficiency in relevant software, ultimately contributing to improved provider productivity and efficient clinic workflow.

Must have:

Customer service or healthcare-related experience preferred.
Strong communication and interpersonal skills.
Excellent problem-solving and attention to detail.
Ability to multitask and prioritize tasks.
Proficiency in Microsoft Office and EMR systems.
Compassionate and empathetic demeanor.
Desktop/Laptop with i3/Ryzen3 processor and 8GB RAM.
Webcam, Noise Cancelling headset, 30mbps internet speed or above.

Perks:

Complimentary Medical Coverage
Life & Disability Insurance
Work with diverse team members across countries & cultures
Participate in Clubs based on your hobbies

4 skills required

4 skills required for this role

Add these skills to join the top 1% applicants for this job

ms-office

communication

microsoft-office

data-entry

Job Details

Job Title: Bilingual Medical Virtual Assistant - Customer Service

Company: Neolytix

Work Set up: Remote

Employment Type: Full-time

About this Position

Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic

About Neolytix

Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.

Work with a company where your work can make a real impact!

We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them.
4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating!

Working at Neolytix

At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun!

Complimentary Medical Coverage
Life & Disability Insurance
Work with diverse team members across countries & cultures
Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts

Job Description

Prepares and assembles medical record documentation/charts for physician
Ensures medical record compliance by self-documentation attestation.
Updates patient history, physical exam, and other pertinent health information in the patient
Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
Monitors the duration of basic lab results and screening procedures.
Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
Demonstrate understanding necessary to assess, review and apply criteria

Requirements: