Connections Coordinator

JOB SUMMARY:

The Connections Coordinator supports the Campus Pastor in leading the Campus Connections teams and overseeing the entire Welcome Home experience—from the street to The Journey and Dream Team Kickoff. You’ll help people take their best next step, create meaningful connections, and ensure every guest feels at home. If you're passionate about people, energized by teamwork, and excited to help others find their place in the church, this role is for you.

JOB DUTIES:

• Support the Connections Director in executing the central Connections strategy and leading the team to create a welcoming environment at weekend services and campus events.
• Lead and develop all Campus Host teams, including Journey, Dream Team Kickoff, Parking, Campus, Connect, and Auditorium Hosts.
• Lead The Journey and Dream Team Kickoff experiences: facilitate, schedule classes, facilitators, and host teams.
• Manage Connect Card follow-up and assist in developing strategies to help guests take their next step.
• Collaborate with the Connections Director and campus ministry leaders to implement a cohesive follow-up strategy for new guests, salvations, and interest forms.
• Partner with the Groups Director to ensure effective follow-up with Journey participants joining Groups or Dream Teams.
• Facilitate regular Connections Team Orientations and ongoing volunteer training as outlined by the Central Connections Team.
• Track and report key Connections metrics including Journey, Dream Team Kickoff, Host Teams, Baptism, and Guest Engagement.

EDUCATION:

Bachelor’s Degree preferred.

RELEVANT WORK EXPERIENCE:

• A minimum of 4 years customer service-related experience.
• Experience in recruiting, leading, and developing staff and volunteers.

JOB SPECS:

Classification: Full-time Salary (exempt)

Reporting to: Campus Pastor