[PUBG IP Franchise] PUBG PC/Console LiveOps Operations Manager (3 years or less / Contract)

4 Minutes ago • Upto 3 Years
Live Ops

Job Description

This role involves global live service operations for PUBG: BATTLEGROUNDS (PC/Console) products, ensuring smooth and satisfactory service for users. It requires understanding of PUBG: BATTLEGROUNDS and FPS game genres, as well as the ability to grasp game culture and community trends. Key missions include global service live service operation and issue response, understanding global user community trends and insight analysis, and confirming and responding to inappropriate user data.
Good To Have:
  • High understanding and rich play experience of PUBG: BATTLEGROUNDS or FPS games
  • Understanding of Steam and Console platforms
  • Global service operation experience
Must Have:
  • Global service live service operation and issue response
  • Understanding global user community trends and insight analysis
  • Confirmation and response to inappropriate user data
  • High understanding and play experience of PUBG: BATTLEGROUNDS and battle royale, FPS games
  • Smooth communication and collaboration skills with various related departments based on logical analytical and problem-solving abilities
  • Ability to analyze metrics and data necessary for performing operations
  • English proficiency sufficient for smooth communication with global collaborating departments
  • No disqualification for overseas business trips

Add these skills to join the top 1% applicants for this job

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Introducing Our Team (Project)

You will be responsible for the global live service operations of PUBG: BATTLEGROUNDS (PC/Console) products, providing smooth and satisfactory service to users.

You need to have an understanding of PUBG: BATTLEGROUNDS and the FPS game genre, as well as the ability to grasp game culture and community trends.

Introducing Our Mission

  • Global service live service operation and issue response
  • Understanding global user community trends and insight analysis
  • Confirmation and response to inappropriate user data

We want to grow with someone who has these experiences! (Required Qualifications)

  • High understanding and play experience of PUBG: BATTLEGROUNDS and battle royale, FPS games
  • Smooth communication and collaboration skills with various related departments based on logical analytical and problem-solving abilities
  • Ability to analyze metrics and data necessary for performing operations
  • English proficiency sufficient for smooth communication with global collaborating departments
  • No disqualification for overseas business trips

If you have these experiences, you are the one we are looking for! (Preferred Qualifications)

  • High understanding and rich play experience of PUBG: BATTLEGROUNDS or FPS games
  • Understanding of Steam and Console platforms
  • Global service operation experience

To join KRAFTON's challenge, the following recruitment process is required.

  • Document Screening > Practical Interview (Technical Fit Interview) > Acceptance and Onboarding
  • As a rolling recruitment, it may close early when recruitment is complete.
  • If necessary, additional interviews and job tests may be added.
  • Recruitment schedule and pass/fail results will be individually notified via the email or phone number registered in your application.

Please check the required documents!

  • Application form (free format), self-introduction letter, career description, portfolio (if necessary)
  • For new graduates, please focus on the self-introduction letter; for experienced professionals, focus on the career description.
  • When attaching a portfolio, please check the information below.

Work Location

  • Seocho Majesta City Tower I

Employment Type

  • Contract (1 year, not eligible for conversion to permanent position)

Please check the information below!

  • Those eligible for employment protection, such as individuals with disabilities and national merit recipients, are given preferential treatment in accordance with relevant laws.
  • If there are false statements in the application, acceptance may be canceled.
  • A 5-month probationary period applies. The company may refuse permanent employment based on the evaluation results during the probationary period, and even during the probationary period, it may terminate the probationary period early and refuse permanent employment based on the mid-term evaluation results. There will be no adjustment to employment type or salary during the probationary period.
  • For questions during the recruitment process, please refer to KRAFTON Recruitment FAQ.

BE BOLD, LEARN AND WIN! Would you like to learn about KRAFTON's growth and challenge story?

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