Senior HR Manager

12 Months ago • All levels • Human Resource

Job Summary

Job Description

We are seeking a highly experienced Senior HR Manager to support People Managers across all MMC businesses in the Pacific Region. The Senior HR Manager will coach, support, and advise People Managers to develop and enhance people management throughout the colleague lifecycle. Key responsibilities include advising on employee relations, performance management, communications, change management, wellbeing, injury management, leave, and absence. The role also involves rolling out HR programs and contributing to process improvements. The ideal candidate will have confidence and experience to operate without regular supervision, expertise in complex employee relations cases, and the ability to coach managers at all levels. Experience in identifying and implementing service improvements within People Services is also desired.
Must have:
  • Experience in employee relations case management
  • Ability to coach People Managers
  • Experience improving HR services
  • Strong HR generalist experience
Good to have:
  • Experience working with leaders at all levels
  • Passion for delivering change
  • Enthusiasm for HR trends
Perks:
  • Professional development opportunities
  • Interesting work
  • Supportive leaders
  • Vibrant and inclusive culture
  • Career opportunities
  • Benefits and rewards

Job Details

Company:

MMC Corporate

Description:

We are seeking a talented individual to join our Human Resources team at Marsh. This is a Melbourne based role. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior HR Manager

We are seeking a highly experienced Senior HR Manager to support People Managers across all MMC businesses in the Pacific Region.

Senior HR Managers coach, support and advise People Managers, aiming to develop and enhance the quality of people management throughout the colleague lifecycle, and therefore have a direct and positive impact on the quality of the colleague experience across Marsh McLennan.

We will count on you to:

Advise and coach People Managers without oversight in most situations across the full range of activities in the HR portfolio including:

  • Employee relations matters including investigations, performance improvement processes, disciplinary actions, grievances, appeals, etc., engaging with ER for advice on more complex issues
  • Performance management including supporting implementation of colleague training or mentoring programs and monitor compliance where required
  • Communications, change management and organizational effectiveness
  • Wellbeing and injury management,
  • Leave, absence and related topics including coordinating with relevant  teams for return-to-work accommodations and logistics
  • Rollout and delivery of HR programs in-region and contribute to process improvements

What you need to have: 

  • Confidence and experience to operate without regular supervision across the full breadth of HR activity taking the initiative to bring in specialist colleagues/experts as required
  • Experience in supporting managers with complex employee relations case management including investigations and administration of hearings
  • Demonstrated ability to coach People Managers at every level in the business including senior executives effectively through all aspects of the employee life cycle with varying complexity
  • Ability to identify opportunities to make improvements to the service provided by People Services, and experienced in leading work to define and implement changes that will deliver a better service to People Managers

What makes you stand out:

  • Significant experience in a similar role with strong HR generalist experience
  • Proven experience working with leaders of all levels
  • Passion for delivering change through working in partnership with others
  • Demonstrated enthusiasm for remaining up to date with HR and industry market trends and shares knowledge with colleagues and the business

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

About us:

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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