Specialist II, Accounts Payable

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Job Description

Job Title: AP Specialist II

Location: Hyderabad

Introduction to EA & India Centre: Electronic Arts Inc. is a leading global interactive entertainment software company. EA develops, publishes, and distributes interactive software worldwide for video game systems, personal computers, wireless devices, and the Internet.

EA India’s office in Hyderabad supports game development activities for mobile gaming, console, online and free to play casual game portal pogo.com. Two corporate functions operate shared services centers: IT- provides networks & applications support whereas Finance supports purchase to pay, accounts receivables, revenue accounting, fixed assets accounting, procurement support, payroll & FP&A.

Introduction to Function & Role:

The Accounts Payable process is carried out for North America, Europe and APAC regions including non-English- speaking countries. The scope includes Invoice Processing, Validation, IOH, Vendor creation, Disbursement and Helpdesk activities within an agreed timeline as per EA internal policy, ensure timely payment to suppliers and employees and managing Customer Service for the internal customers.

The responsibility of an AP Specialist II is to have end-to-end knowledge on 2 to 3 AP activities as listed above

along with hands on working experience to support the process on daily basis as per the requirement.

Roles & Responsibilities:

• Ability to work on the assigned process and support team as per the process requirement.
• Provide excellent customer service to our business partners and suppliers to resolve their queries to fix the issues.
• Do the follow up on pending items on a regular and timely basis.
• Address on help desk queries and resolutions as per request within agreed SLA.
• Look for the opportunities in cleaning the aged items by working with different teams to keep the records up to date.
• Experience on Non-speaking English language countries AP processes, also understanding different tax concepts of various countries. Specially for Canada region taxes is an added advantage.
• Ability to work on multi tasking activities to deliver within agreed timelines.
• Deliver internal set defined targets on publishing monthly Dashboards, Productivity and Accuracy.
• Work closely with IT on the system issues & change requests to ensure the relevant testing is done before moving the fix to Prod.
• Guide and train new team members to meet the learning curve
• Adhere to the policies and procedure under structured supervision.
• Adept in publishing the quarterly metric and documenting the process change in a timely manner.
• Create and amend vendor records by verifying the vendor’s information against the provided documents.
• Periodic review of vendor records and de-activating the dormant vendors in database.
• Process vendor payments, employee payments using different forms of payment methods (eg: Wire, Check, ACH).
• Experience in issuing the manual payments using the bank website will be an added advantage.
• Working on Payment rejections and reissuing the payments to vendors.
• Should have experience in AP Month end close activities and working on AP-GL reconciliations.
• Work with the Vendors or Business partners in resolving the open credits or aged transactions.

Skills and Experience:

• A bachelor’s degree in accounting or business administration.
• 3 – 5 years of experience in Accounts Payable process and relevant experience of 2 - 3 years in Payments, VM activities & help desk queries.
• Hands on experience with R12 preferred & remote transition is an added advantage.
• Intermediate level in MS Office.
• Keyboard skills - with more than 25 words per minute
• Passion for continuous improvement and leveraging technology.
• Outgoing personality with excellent verbal & written English communication skills, commitment to achieving results.
• Good team player and result oriented.
• Willingness to be flexible with working hours given the potential global coverage of this role.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.