Account Manager, Publisher Partnerships ( 6 Month Contract )

Mistplay is the #1 loyalty app for mobile gamers. Our community of millions of engaged mobile gamers come to Mistplay to discover new games to play and earn rewards. Gamers are rewarded for their time and money spent within the games and can redeem those rewards for gift cards. Mistplay is on a mission to be the best way to play mobile games for everyone everywhere! Download Mistplay on the Google Play Store here and follow us on Instagram, Twitter and Facebook.

📍 Please Note: In Canada 🇨🇦, Mistplay follows a 3 days/week in-office hybrid model in Toronto (400 University Ave) & Montreal (1001 Blvd. Robert-Bourassa)

Mistplay is the category creator and leader in the 'play-and-earn' mobile loyalty space, built to reward gamers for playing.

LoyaltyPlay is our B2B monetization platform, a powerful Gaming Reward Hub designed for mobile app Publishers. We partner with app owners (e.g., utility, commerce, or entertainment apps) to help them unlock a new, consistent revenue stream and boost user engagement. By integrating LoyaltyPlay, publishers can offer their users rewards (in-app currency) for installing and playing mobile games from our vast advertiser network. This creates a deep engagement loop and a powerful monetization channel for the publisher.

This is a high-impact role selling a differentiated, performance-based monetization solution to a global mobile app audience.

What you’ll do at Mistplay :

As the Account Manager for Publisher Partnerships, you’ll own the ongoing success and revenue growth of a portfolio of publisher partners. You’ll serve as their primary point of contact—building trust, driving performance, identifying optimization opportunities, and ensuring an exceptional partner experience.

Key Responsibilities:

• Serve as the day-to-day contact for publisher partners, developing strong relationships with key stakeholders (product, monetization, growth).
• Proactively identify partner needs, challenges, and opportunities to deepen engagement with LoyaltyPlay.
• Analyze partner performance data to identify trends, underperformance, and new revenue opportunities.
• Collaborate with analytics and product teams to develop actionable insights and optimization strategies.
• Present performance reviews and strategic recommendations to partners on a regular cadence.
• Support the onboarding and integration process for new publisher partners—ensuring smooth technical setup, and initial launch.
• Work cross-functionally with Product, Analytics, Fraud, and Marketing teams to ensure partners have the tools, insights, and support they need to succeed.
• Partner with the Fraud & Compliance team to improve monitoring systems, minimize invalid activity, and maintain trust and transparency with publishers.
• Collaborate with Analytics to enhance internal and external reporting suites, ensuring partners have clear visibility into performance metrics and monetization outcomes.
• Translate complex data into simple, actionable insights that drive measurable results for both partners and the business.
• Provide structured feedback to internal teams to inform product improvements, new features, and better tooling.
• Identify and implement scalable processes for account management, reporting, and optimization.

What you’ll bring to Mistplay:

• 2–4 years of experience in Account Management, Partner Success, or Publisher Relations—preferably in AdTech, Mobile Gaming, or Performance Marketing.
• Strong ability to interpret data, identify trends, and make strategic recommendations. Experience with dashboards (e.g., Looker, Grafana, Tableau) or Excel/Google Sheets for data analysis is a plus.
• Proven ability to build strong, trusted relationships with partners and internal teams alike.
• Familiarity with mobile app monetization models (offerwalls, rewarded ads, SDK integrations, loyalty programs) and user acquisition KPIs (CPI, ROAS, LTV, retention).
• Excellent written and verbal communication skills, comfortable presenting insights and strategies to partners and executives.
• Strong cross-functional mindset—comfortable working with Analytics, Product, and Fraud teams to drive outcomes.
• Self-motivated, organized, and able to manage multiple partners and projects simultaneously.
• Bachelor’s degree or equivalent professional experience.

Why Mistplay?

We strive to make our work environment as inviting and fun as possible! Working at Mistplay is coupled with a whole array of perks that we've adopted virtually and in-person: Team Lunches, game nights, company-wide events, and so much more. Our culture is deeply rooted in growth and upheld by a team of smart, dynamic, and enthusiastic people. We utilize data to constantly learn, improve, and adapt. We foster an environment where everyone is encouraged to share their ideas, push boundaries, take calculated risks, and witness their visions come to life.