Job Summary

The Accounts Receivable Specialist will be responsible for collecting receivable and communicate with customers to determine reasons for overdue payments. This position is customer service oriented and will be responsible for research and investigation, problem solving and solutions, and credits and/or collection efforts as necessary. The Accounts Receivable Specialist will report to the Accounts Receivable Manager.

Duties and Responsibilities

• Provides administrative support in the collections process to include recording information about customer account status, collection efforts, and identifying accounts to be placed on hold for nonpayment as well as accounts that need to be credited.
• Assists in resolution of outstanding invoice problems from past due accounts.
• Prepares outstanding accounts reports and gathers credit and/or reference information
• Responds to inquiries from customers or external collection resources and resolves account disputes in a timely manner.
• May place calls or send messages to those with unresolved issues.
• Interact with ADTRAN and outside sales representatives with customer accounts.
• Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the Company.

Qualifications

Basic Qualifications

• Associates Degree (A.A.) or equivalent from two-year college or technical school; or six months to one year of related experience and/or training; or equivalent combination of education and experience
• 4 - 5 years of related experience
• Intermediate Microsoft skills including, Excel, Word, PowerPoint, and Outlook required.
• A basic understand of accounting processes and principles is required.