The Accounts Receivable Specialist will be responsible for collecting receivables and communicating with customers to determine reasons for overdue payments. This position is customer service oriented and involves research, investigation, problem-solving, and collection efforts. The specialist will provide administrative support in the collections process, assist in resolving outstanding invoice problems, prepare reports, and respond to customer inquiries, interacting with ADTRAN and outside sales representatives.

Must Have

• Collecting receivables and communicating with customers
• Research and investigation, problem solving and solutions
• Credits and/or collection efforts
• Administrative support in the collections process
• Recording information about customer account status and collection efforts
• Identifying accounts to be placed on hold for nonpayment
• Assisting in resolution of outstanding invoice problems
• Preparing outstanding accounts reports
• Gathering credit and/or reference information
• Responding to inquiries from customers or external collection resources
• Resolving account disputes in a timely manner
• Associates Degree or equivalent
• 4-5 years of related experience
• Intermediate Microsoft skills (Excel, Word, PowerPoint, Outlook)
• Basic understanding of accounting processes and principles

Welcome!

Our Growth is Creating Great Opportunities!

Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

Thanks for your interest in working on our team!

Job Summary

The Accounts Receivable Specialist will be responsible for collecting receivable and communicate with customers to determine reasons for overdue payments. This position is customer service oriented and will be responsible for research and investigation, problem solving and solutions, and credits and/or collection efforts as necessary. The Accounts Receivable Specialist will report to the Accounts Receivable Manager.

Duties and Responsibilities

• Provides administrative support in the collections process to include recording information about customer account status, collection efforts, and identifying accounts to be placed on hold for nonpayment as well as accounts that need to be credited.
• Assists in resolution of outstanding invoice problems from past due accounts.
• Prepares outstanding accounts reports and gathers credit and/or reference information
• Responds to inquiries from customers or external collection resources and resolves account disputes in a timely manner.
• May place calls or send messages to those with unresolved issues.
• Interact with ADTRAN and outside sales representatives with customer accounts.
• Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the Company.

Qualifications

Basic Qualifications

• Associates Degree (A.A.) or equivalent from two-year college or technical school; or six months to one year of related experience and/or training; or equivalent combination of education and experience
• 4 - 5 years of related experience
• Intermediate Microsoft skills including, Excel, Word, PowerPoint, and Outlook required.
• A basic understand of accounting processes and principles is required.