Administrative Operations Assistant

12 Minutes ago • All levels
Operations

Job Description

Serasa Experian, Brazil's leading Datatech company, is seeking an Administrative Operations Assistant. This full-time role involves internal customer service, general administrative procedures, managing email and WhatsApp groups, tracking spreadsheets, ensuring process compliance, financial control, assisting with invoice and bill flow, organizing office supplies, processing purchase requisitions, and managing ECS/PV travel. The ideal candidate will have higher education (ongoing or complete, preferably in Administration), intermediate Office Suite skills, experience with internal/external customer service, good communication and writing, and strong organizational and time management skills.
Good To Have:
  • Higher education preferably in Administration
Must Have:
  • Internal customer service via chat, phone, and email
  • General administrative procedures
  • Administration of email and WhatsApp groups
  • Monitoring and filling control spreadsheets
  • Ensuring compliance with area procedures and processes
  • Financial control
  • Assisting in organizing and administering the flow of invoices and bills
  • Organizing and inventorying office materials
  • Opening purchase requisitions in systems
  • ECS/PV travel management
  • Higher education, ongoing or complete
  • Intermediate Office Suite proficiency
  • Experience with internal/external customer service
  • Good communication and writing skills
  • Strong organization and time management
Perks:
  • Diversity and inclusion initiatives (ExperianPride, Ubuntu, Women in Experian, Aspire, Connecting Generations)
  • Support for professional development

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Company Description

Serasa Experian is the first and largest Datatech in Brazil. A leader in intelligence solutions for risk and opportunity analysis, focusing on credit, authentication, and fraud prevention journeys. With cutting-edge technology, innovation, and the best talents, it transforms the uncertainty of risk into the best decision, helping people achieve their dreams and companies of all sizes and segments to prosper.

We have 22,000 people operating in 32 countries and every day we are investing in new technologies, talented professionals, and innovation to help all clients maximize every opportunity. With corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is part of the FTSE 100 index.

Job Description

  • Internal customer service via chat, phone, and email;
  • General administrative procedures;
  • Responsible for the administration of email and WhatsApp groups;
  • Monitoring and filling control spreadsheets;
  • Ensuring compliance with area procedures and processes.
  • Financial control;
  • Assisting in organizing and administering the flow of invoices and bills
  • Organizing and inventorying office materials;
  • Opening purchase requisitions in systems, as needed;
  • ECS/PV travel management

Qualifications

  • Higher education, ongoing or complete, preferably in Administration;
  • Intermediate Office Suite;
  • Experience with internal/external customer service;
  • Good communication and writing skills;
  • Organization and time management.

Additional Information

At Serasa Experian, we believe that diversity is fundamental for a healthier and more innovative work environment, where all people can exchange experiences and express their ideas. Therefore, we have several actions to promote inclusive recruitment and support the professional development of our people. In addition, we have our affinity groups, created to empower and welcome people from underrepresented groups: ExperianPride (LGBTQIAPN+ community), Ubuntu (racial equity), Women in Experian (gender equity), and Aspire (people with disabilities) and Connecting Generations (generations). Come be part of this transformation!

#LI-ONSITE

Come be #TimeVeloz!

Let's grow together! We want to truly contribute to the growth of those around us. Our Purpose? Improve lives, share dreams and achievements.

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