Associate, Billing

This role supports the daily operations of strategic billing applications, focusing on timely issue resolution and system enhancements. Responsibilities include contributing to the full development lifecycle from design to deployment, maintaining system stability through monitoring, engaging with business users for requirements, and participating in continuous improvement efforts. The associate will also work with senior developers on modernization and cloud adoption initiatives.

Must Have

• Support day-to-day operations of strategic billing applications
• Ensure timely resolution of issues and delivery of system enhancements
• Contribute to full development lifecycle (design, coding, testing, deployment)
• Maintain system stability through proactive monitoring and patching
• Engage with business users to understand requirements and deliver solutions
• Participate in continuous improvement efforts, including automation
• Work closely with senior developers on modernization and cloud adoption initiatives
• Technical proficiency in troubleshooting, bug fixing, software/config changes
• Learning agility with new concepts, cloud platforms, modern dev tools
• Collaboration and communication skills for team and business users
• Experience supporting enterprise applications, resolving incidents
• Problem-solving and initiative to improve workflows and automate tasks

Perks & Benefits

• DEI (Diversity, Equity, Inclusion)
• Work/life balance
• Development opportunities
• Authenticity
• Collaboration
• Wellness programs
• Reward & recognition
• Volunteering opportunities

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Job description

Summary of Primary Responsibilities

• Support the day-to-day operations of strategic billing applications, ensuring timely resolution of issues and delivery of system enhancements.
• Contribute to the full development lifecycle, from design and coding to testing and deployment.
• Maintain system stability through proactive monitoring and patching.
• Engage with business users to understand requirements and deliver effective solutions.
• Participate in continuous improvement efforts, including automation and process optimization.
• Work closely with senior developers and managers to support modernization and cloud adoption initiatives.

Qualifications

Qualifications

• Technical Proficiency: Demonstrates ability to troubleshoot application issues, develop bug fixes, and implement software and configuration changes with minimal guidance
• Learning Agility: Quickly absorbs new concepts and technologies, including cloud platforms and modern development tools, and applies learning effectively to tasks.
• Collaboration & Communication: Builds strong working relationships with team members and business users, ensuring smooth communication and effective project delivery.
• Operational Support: Has experience supporting enterprise applications, including responding to user queries, resolving incidents, and contributing to process improvements.
• Problem Solving & Initiative: Proactively identifies opportunities to improve workflows or automate tasks, and takes ownership of delivering practical solutions using modern tools and approaches.

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

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