Benefits Administration Specialist - APAC
Job Description
- Fluency in other local languages is a strong advantage.
- Experience with Workday and ServiceNow is a plus.
- Comfort with change and ambiguity in a fast-paced environment.
- Execute end-to-end benefits administration, including enrollment, change management, and eligibility monitoring, ensuring accuracy and compliance.
- Act as a Subject Matter Expert (SME) for internal teams and service providers, handling complex benefits queries and supporting vendor management.
- Coordinate employee communications, assist with policy updates, and document/transition benefits work from HRG teams.
- Possess three to four years of operational experience in HR, Benefits, or Total Rewards, with at least one year focused on Benefits administration.
- Demonstrate strong knowledge and understanding of benefits administration, preferably across multiple Asia-Pacific (APAC) locations.
- Exhibit proven analytical skills and proficiency with Google Sheets for data management, along with fluency in English.
- Competitive compensation and benefits aligned with experience.
- Paid time off/holidays.
- Flexible work options/alternative work options to support work–life balance.
- Opportunities for continuous learning and professional growth.
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
In this role, you will be responsible for executing benefits administration for one or more countries in the region, ensuring consistent, effective, and compliant management of employee benefits and delivering an excellent employee experience. The team is committed to seamless, global data management and process ownership, enabling all Human Resources (HR) functions to operate effectively and maintain global standards.
What You’ll Do
In this role, you will:
- Execute Benefits Administration and Changes: Manage the end-to-end benefits lifecycle, including enrollment, change management, and eligibility monitoring for supported countries, ensuring accuracy and compliance throughout the process.
- Collaborate and Serve as Subject Matter Expert: Act as a Subject Matter Expert (SME) internally and for service providers, handle complex benefits queries and escalations, and support benefit vendor management, especially during renewals.
- Support Process and Documentation: Coordinate employee communications related to benefits with input from the Center of Excellence (CoE), assist with policy updates and maintenance, and help document and transition benefits work from Human Resources Generalist (HRG) teams.
What You’ll Bring
The ideal candidate will have:
- Three to four years of operational experience supporting different markets in Human Resources (HR), Benefits, or Total Rewards, with at least one year focused specifically on Benefits administration.
- Strong knowledge and solid understanding of benefits administration, preferably across multiple Asia-Pacific (APAC) locations.
- Proven ability in analytical skills and proficiency with Google Sheets for data management, along with fluency in English (other local languages are a strong advantage).
- Experience with Workday and ServiceNow is a plus, and comfort with change and ambiguity in a fast-paced environment.
What We Offer
- Competitive compensation and benefits aligned with the experience.
- Number of days - paid time off/ holidays
- Flexible work options/alternative work options to support work–life balance.
- Opportunities for continuous learning and professional growth.
Call to Action
If you are an experienced and analytical Benefits Specialist ready to ensure our employees receive best-in-class benefits support, apply to join our team today!
Category: Human Resources
