Client Operations Coordinator

The Client Operations Coordinator at Epsilon's CJ Team is responsible for supporting Account Strategy teams and working closely with clients to deliver successful results in performance marketing. This role involves liaising with account teams for reporting and competitor tracking, performing content and campaign reviews, monitoring account performance, and reviewing affiliate publisher pages for discrepancies. The ideal candidate will have a passion for digital marketing and strong organizational skills.

Must Have

• Liaise with Account Strategy teams to carry out various reporting and competitor tracking tasks
• Perform content and campaign reviews based on specified criteria
• Monitor account performance closely and work with Account Management team, report any unusual spikes and lows in the accounts
• Review affiliate publisher pages and report discrepancies
• Bachelor’s Degree in any discipline
• Ideally with 1 year of related experience and exposure in digital media/client services role
• Basic knowledge of Affiliate Marketing and passion towards learning digital marketing
• Proficiency with Microsoft Office (Excel, Word, and PowerPoint)
• Strong organizational skills and attention to detail
• Ability to multi-task, prioritize, and manage time efficiently in a dynamic environment
• Eager to learn and develop in a fast-paced environment with the ability to adapt quickly

Perks & Benefits

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other
• Collaboration: We work together, support one another and collectively achieve goals
• Growth: There are endless opportunities for growth through learning, development and career advancement
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively

Overview

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About Business Unit:

From helping to invent the affiliate industry to leading performance marketing, the CJ Team has earned a reputation for maintaining the largest and most reliable partnership-based platform. We are the platform of choice for driving profitable growth for over 3,800 global brands - across industries like retail, travel, finance, and network & home services. Our technology powers a vast partnership ecosystem where over 167K publishers and brands engage with billions of consumers worldwide. The CJ India team connects global brands and publishers to drive scalable growth. Passionate about delivering sustainable outcomes, we focus on providing meaningful solutions to real-world needs.

Why we are looking for you:

Responsible for delivering the needs of Account teams and work closely with our clients in delivering successful results

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

What you will do:

• Liaise with Account Strategy teams to carry out various reporting and competitor tracking tasks
• Perform content and campaign reviews based on specified criteria
• Monitor account performance closely and work with Account Management team, report any unusual spikes and lows in the accounts
• Review affiliate publisher pages and report discrepancies

Qualifications

• Bachelor’s Degree in any discipline
• Ideally with 1 year of related experience and exposure in digital media/client services role
• Basic knowledge of Affiliate Marketing and passion towards learning digital marketing
• Proficiency with Microsoft Office (Excel, Word, and PowerPoint).
• Strong organizational skills and attention to detail.
• Ability to multi-task, prioritize, and manage time efficiently in a dynamic environment.
• Eager to learn and develop in a fast-paced environment with the ability to adapt quickly.

Additional Information

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions and uniting us in common purpose.