CRM EC Intern

This CRM EC Intern role supports the content e-commerce sales team, focusing on daily operations, campaign planning, and promotional activities. The intern will coordinate with service providers and platform customers, liaise with support departments for data analysis, and leverage resources to propose sales solutions. Responsibilities also include collecting market and competitor information to assist in marketing strategies.

Must Have

• Support daily operations of content e-commerce sales team (Xiaohongshu, Video Account)
• Assist in campaign and activity planning, including product management and promotional activities
• Communicate with service providers and platform customers to implement marketing activities
• Liaise with support departments and use tools for data analysis
• Analyze customer needs and data to propose sales solutions
• Collect market and competitor information to assist marketing strategies

Your role:

• Support the daily work of the content e-commerce sales team (Xiaohongshu, Video Account)
• Campaign and activity planning assistance: responsible for following up on product management and on-site/off-site promotional activities
• Communicate and coordinate with service providers and platform customers to promote the implementation of marketing activities
• Liaise with relevant support departments and use various systems and office tools for data analysis
• Explore customer needs, maximize the use of existing resources and relevant data, analyze and propose sales solutions and opinions to assist in final decision-making
• Collect and report market and competitor information, assist in market promotion activities and marketing strategies