Customer Service Officer

At Park 6 Logistic, we are dedicated to delivering excellence in logistics solutions through innovation, collaboration, and growth. We are seeking a Customer Service Officer to provide outstanding client support and ensure seamless communication between our operations team and customers. The ideal candidate will excel in problem-solving, maintaining client satisfaction, and contributing to a positive customer experience, thriving in a dynamic and fast-paced environment.

Must Have

• Serve as the primary point of contact for customer inquiries via phone and email
• Assist clients with orders, shipments, and general service requests
• Resolve customer issues efficiently while maintaining a high level of professionalism
• Maintain accurate records of customer interactions and transactions
• Collaborate with internal teams to ensure timely resolution of customer needs
• Identify opportunities to improve customer experience and workflow efficiency

Perks & Benefits

• Competitive salary ($50,000 – $54,000 per year)
• Opportunities for professional growth and career development
• Supportive and collaborative work environment
• Skills enhancement and training programs
• Full-time position with consistent schedule and stability

Company Description

At Park 6 Logistic, we are dedicated to delivering excellence in logistics solutions while fostering a culture of innovation, collaboration, and growth. Our team thrives on efficiency, professionalism, and attention to detail, making every project a seamless success. We value driven individuals who are eager to contribute and grow with us in a dynamic and fast-paced environment.

Job Description

We are seeking a dedicated Customer Service Officer to provide outstanding support to our clients and ensure seamless communication between our operations team and customers. The ideal candidate will excel in problem-solving, maintaining client satisfaction, and contributing to a positive customer experience.

Responsibilities

• Serve as the primary point of contact for customer inquiries via phone and email
• Assist clients with orders, shipments, and general service requests
• Resolve customer issues efficiently while maintaining a high level of professionalism
• Maintain accurate records of customer interactions and transactions
• Collaborate with internal teams to ensure timely resolution of customer needs
• Identify opportunities to improve customer experience and workflow efficiency

Additional Information

• Competitive salary ($50,000 – $54,000 per year)
• Opportunities for professional growth and career development
• Supportive and collaborative work environment
• Skills enhancement and training programs
• Full-time position with consistent schedule and stability