Digital Content Publishing, QA/QC

Onward Search is seeking a meticulous Digital Content Publishing, QA/QC professional for a 12-month hybrid contract role in New York, New York. This position involves ensuring the highest quality standards for digital publishing operations, including web pages, forms, social media posts, emails, and marketing content. The role guarantees that all digital assets are error-free, adhere to brand and accessibility standards, and function seamlessly across various platforms.

Must Have

• Lead QA/QC efforts within the Digital Publishing team, setting and upholding quality benchmarks and best practices.
• Execute thorough QA/QC processes for digital outputs, such as AEM content, Hearsay content, Adobe Target, forms, social media posts, emails, landing pages, and microsites.
• Conduct comprehensive accessibility (ADA) and cross-browser/device testing to ensure compliance and uniformity.
• Develop and maintain QA documentation, checklists, and testing protocols.
• Collaborate effectively with authors, developers, and project managers to swiftly address and resolve issues.
• Stay informed about ADA standards and updates, providing necessary materials and training to the team.
• Oversee and manage quality assurance for the client's website.
• Engage in continuous process improvement to optimize digital publishing workflows and testing efficiency.
• Proficiency in Adobe Experience Manager (AEM).
• Keen attention to detail and strong copywriting abilities.
• Proven QA/QC experience in digital publishing.
• Solid understanding of ADA compliance and policy.
• Ability to coordinate effectively with marketing leads and web/design teams.

Good to Have

• Strong communication skills, with prior management or coaching experience.
• Familiarity with Hearsay, Adobe Target, OneTrust, DAM platforms, Workfront, and Stensul.
• In-depth knowledge of WCAG, usability, and responsive design best practices.
• Capability to manage multiple reviews and deadlines in a dynamic, fast-paced environment.

Perks & Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401(k) Program
• Commuter Benefit
• eLearning & Ongoing Training
• Education Reimbursement

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Digital Content Publishing, QA/QC professional for our client, a leading organization committed to delivering high-quality digital experiences. This is a 12-month contract role based in New York, New York, with a hybrid onsite schedule and the potential to extend. Onward Search provides benefits for a 40-hour work week and weekly paychecks (W2) for the duration of the contract.

Join the team as a meticulous professional where you will play a pivotal role in ensuring the highest quality standards for digital publishing operations. Your expertise will guarantee that all digital assets, including web pages, forms, social media posts, emails, and marketing content, are not only error-free but also adhere to brand and accessibility standards, functioning seamlessly across various platforms.

There is no application deadline for this role.

Digital Content Publishing, QA/QC Responsibilities:

• Lead the QA/QC efforts within the Digital Publishing team, setting and upholding quality benchmarks and best practices.
• Execute thorough QA/QC processes for digital outputs, such as AEM content, Hearsay content, Adobe Target, forms, social media posts, emails, landing pages, and microsites.
• Conduct comprehensive accessibility (ADA) and cross-browser/device testing to ensure compliance and uniformity.
• Develop and maintain QA documentation, checklists, and testing protocols.
• Offer constructive feedback and training to team members to enhance quality and operational efficiency.
• Collaborate effectively with authors, developers, and project managers to swiftly address and resolve issues.
• Stay informed about ADA standards and updates, providing necessary materials and training to the team.
• Oversee and manage quality assurance for our client's website.
• Engage in continuous process improvement to optimize digital publishing workflows and testing efficiency.
• Occasionally perform authoring tasks as required.

Digital Content Publishing, QA/QC Qualifications:

• Proficiency in Adobe Experience Manager (AEM).
• Keen attention to detail and strong copywriting abilities.
• Proven QA/QC experience in digital publishing.
• Solid understanding of ADA compliance and policy.
• Ability to coordinate effectively with marketing leads and web/design teams.
• Strong communication skills, with prior management or coaching experience (preferred).
• Familiarity with Hearsay, Adobe Target, OneTrust, DAM platforms, Workfront, and Stensul (preferred).
• In-depth knowledge of WCAG, usability, and responsive design best practices (preferred).
• Capability to manage multiple reviews and deadlines in a dynamic, fast-paced environment (preferred).

Perks & Benefits:

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning & Ongoing Training.
• Education Reimbursement.

Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

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About Onward Search

Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing, and technology professionals. We work with our nationwide clients to continuously pipeline and fill specialized roles. As such, not all jobs contain an application deadline.

Equal Opportunity Employment

We are an equal opportunity employer. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected category. Candidates must be at least 18 years old to be considered for employment.

EOE/M/F/D/V/SO

Inclusive Hiring Practices

We’re committed to making every part of our hiring process accessible and inclusive. If you need any accommodations or adjustments to support you during the application or interview process, please contact us at inclusivehiring@onwardsearch.com.

Employment Eligibility

In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States. We are unable to support 1099 / Corp-to-Corp / Independent Contractor arrangements. All freelancers will be hired as W2 employees.

Benefits

We offer medical, dental, and vision insurance as well as a 401(k) retirement plan to all eligible full-time temporary employees. Onward Search is a drug-free workplace.

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Virtual Interview Process

To help streamline the hiring process and ensure a more flexible and accessible experience for all candidates, we’ve partnered with Apriora, a virtual interviewing platform. For select job openings, you may receive an invitation to interview with Alex, our virtual interviewer, via email at alex@onwardsearch.com.

Alex will guide you through a brief set of questions to help us better understand your background and interests. The virtual interview can be completed on your own time, and your responses will be reviewed by our recruiting team as part of the screening process.

To learn more about the platform, visit Apriora’s website.

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Job Seeker Scam Alert

We’ve become aware of fraudulent recruiters impersonating Onward Search representatives to collect personal or financial information from potential job seekers. Please be vigilant and always protect your information. Learn more about potential threats and how to protect yourself by visiting our job seeker scam alert page.